Page 1 of 6 123 ... LastLast
  1.    17 Oct 2017 #1
    Join Date : Feb 2016
    Posts : 36
    windows 10

    Programs not working


    My laptop has been running fine, but last night has stopped opening some programs, control panel will open but programs and features won't, google chrome won't open. I have deleted it and re installed it but still get the same message. I have run a full scan but nothing shows up. I have done a registry clean. Could somebody please help me solve my problem. The message is as follows

    "C:\WINDOWS\SYSTEM32\msi.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000005.
      My ComputerSystem Spec
  2.    17 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, When do you get the error message?

    I have run a full scan but nothing shows up.
    - what sort of scan? AV?
    Try:
    from an admin command prompt
    SFC /SCANNOW
    and post the result.

    I have done a registry clean.
    We don't recommend this.

    If you look at your Update History, was an update applied in the last day?

    Do you have a System restore point you can use?
      My ComputerSystem Spec
  3.    17 Oct 2017 #3
    Join Date : Feb 2016
    Posts : 36
    windows 10
    Thread Starter

    When I run the sfc/scannow it says windows resource protection could not start the service. I did a full scan last night with bitdefender. According to the update history, updates were only done today. some of them failed to instal. I will try the system restore and let you know what happens.
      My ComputerSystem Spec
  4.    17 Oct 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, as we don't know what happened, please check your disk:
    Download & run Hard Disk Sentinel (trial) and post a screenshot.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.
      My ComputerSystem Spec
  5.    17 Oct 2017 #5
    Join Date : Feb 2016
    Posts : 36
    windows 10
    Thread Starter

    when the hard disk sentinel tries to open the following "winzip64.exe - Bad Image C\WINDOWS\SYSTEM32\ msi.dll is either not designed to run on windows or it contains an error. Try installing the program again using the originall installation media or contact your system administrator or the software vendor for support. Error status 0x0000005. It is the same error message I get when I try and open google chrome :-(
      My ComputerSystem Spec
  6.    17 Oct 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Ok, let's assume you can't install progs.

    Download 2 portable progs:
    Portable CrystalDiskInfo Download
    and
    Macrorit Disk Scanner Portable Download

    The first does a SMART check, the second, a surface check. You can put them on a flash or USB drive.
      My ComputerSystem Spec
  7.    17 Oct 2017 #7
    Join Date : Feb 2016
    Posts : 36
    windows 10
    Thread Starter

    I downloaded Portable crystaldiskinfo and ran it, below is a copy of the data----------------------------------------------------------------------------
    CrystalDiskInfo 7.1.1 (C) 2008-2016 hiyohiyo
    Crystal Dew World : Crystal Dew World
    ----------------------------------------------------------------------------

    OS : Windows 10 [10.0 Build 15063] (x64)
    Date : 2017/10/17 15:52:04

    -- Controller Map ----------------------------------------------------------
    + Intel(R) 7 Series Chipset Family SATA AHCI Controller [ATA]
    - TOSHIBA MQ01ABD100
    - TSSTcorp CDDVDW SN-208AB
    - Microsoft Storage Spaces Controller [SCSI]

    -- Disk List ---------------------------------------------------------------
    (1) TOSHIBA MQ01ABD100 : 1000.2 GB [0/0/0, pd1]
    (2) WDC WD3200BMVV-11A1CS0 : 320.0 GB [1/0/0, sa1] - wd

    ----------------------------------------------------------------------------
    (1) TOSHIBA MQ01ABD100
    ----------------------------------------------------------------------------
    Model : TOSHIBA MQ01ABD100
    Firmware : AX003M
    Serial Number : 72IHP0H7T
    Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
    Buffer Size : 8192 KB
    Queue Depth : 32
    # of Sectors : 1953525168
    Rotation Rate : 5400 RPM
    Interface : Serial ATA
    Major Version : ATA8-ACS
    Minor Version : ----
    Transfer Mode : SATA/300 | SATA/300
    Power On Hours : 18794 hours
    Power On Count : 2526 count
    Temperature : 36 C (96 F)
    Health Status : Caution
    Features : S.M.A.R.T., APM, 48bit LBA, NCQ
    APM Level : 0080h [ON]
    AAM Level : ----
    Drive Letter : C:

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 100 100 _50 000000000000 Read Error Rate
    02 100 100 _50 000000000000 Throughput Performance
    03 100 100 __1 000000000693 Spin-Up Time
    04 100 100 __0 0000000009F8 Start/Stop Count
    05 100 100 _50 000000000000 Reallocated Sectors Count
    07 100 100 _50 000000000000 Seek Error Rate
    08 100 100 _50 000000000000 Seek Time Performance
    09 _54 _54 __0 00000000496A Power-On Hours
    0A 150 100 _30 000000000000 Spin Retry Count
    0C 100 100 __0 0000000009DE Power Cycle Count
    BF 100 100 __0 0000000003C3 G-Sense Error Rate
    C0 100 100 __0 00000000004A Power-off Retract Count
    C1 _91 _91 __0 000000016FEB Load/Unload Cycle Count
    C2 100 100 __0 0031000D0024 Temperature
    C4 100 100 __0 000000000000 Reallocation Event Count
    C5 100 100 __0 000000000028 Current Pending Sector Count
    C6 100 100 __0 000000000000 Uncorrectable Sector Count
    C7 200 200 __0 000000000000 UltraDMA CRC Error Count
    DC 100 100 __0 000000000000 Disk Shift
    DE _56 _56 __0 0000000045D1 Loaded Hours
    DF 100 100 __0 000000000000 Load/Unload Retry Count
    E0 100 100 __0 000000000000 Load Friction
    E2 100 100 __0 0000000000B0 Load 'In'-time
    F0 100 100 __1 000000000000 Head Flying Hours

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2020 2020 2020 2037 3249 4850 3048 3754
    020: 0000 4000 0000 4158 3030 334D 2020 544F 5348 4942
    030: 4120 4D51 3031 4142 4431 3030 2020 2020 2020 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
    050: 4000 0200 0000 0007 3FFF 0010 003F FC10 00FB 0110
    060: FFFF 0FFF 0007 0007 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 0F06 0004 004C 0048
    080: 01F8 0000 746B 7D09 6163 7469 BC09 6163 203F 0076
    090: 0076 0080 FFFE 0000 0000 0000 0000 0000 0000 0000
    100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5000 0394
    110: 2298 2E00 0000 0000 0000 0000 0000 0000 0000 401C
    120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
    130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 0080 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 79A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05
    010: 00 64 64 00 00 00 00 00 00 00 03 27 00 64 64 93
    020: 06 00 00 00 00 00 04 32 00 64 64 F8 09 00 00 00
    030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B
    040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
    050: 00 00 00 00 00 00 09 32 00 36 36 6A 49 00 00 00
    060: 00 00 0A 33 00 96 64 00 00 00 00 00 00 00 0C 32
    070: 00 64 64 DE 09 00 00 00 00 00 BF 32 00 64 64 C3
    080: 03 00 00 00 00 00 C0 32 00 64 64 4A 00 00 00 00
    090: 00 00 C1 32 00 5B 5B EB 6F 01 00 00 00 00 C2 22
    0A0: 00 64 64 24 00 0D 00 31 00 00 C4 32 00 64 64 00
    0B0: 00 00 00 00 00 00 C5 32 00 64 64 28 00 00 00 00
    0C0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 32
    0D0: 00 C8 C8 00 00 00 00 00 00 00 DC 02 00 64 64 00
    0E0: 00 00 00 00 00 00 DE 32 00 38 38 D1 45 00 00 00
    0F0: 00 00 DF 32 00 64 64 00 00 00 00 00 00 00 E0 22
    100: 00 64 64 00 00 00 00 00 00 00 E2 26 00 64 64 B0
    110: 00 00 00 00 00 00 F0 01 00 64 64 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 5B
    170: 03 00 01 00 02 FE 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 26

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 02 32
    010: 00 00 00 00 00 00 00 00 00 00 03 01 00 00 00 00
    020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
    030: 00 00 05 32 00 00 00 00 00 00 00 00 00 00 07 32
    040: 00 00 00 00 00 00 00 00 00 00 08 32 00 00 00 00
    050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
    060: 00 00 0A 1E 00 00 00 00 00 00 00 00 00 00 0C 00
    070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
    080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
    090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
    0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
    0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
    0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
    0D0: 00 00 00 00 00 00 00 00 00 00 DC 00 00 00 00 00
    0E0: 00 00 00 00 00 00 DE 00 00 00 00 00 00 00 00 00
    0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E0 00
    100: 00 00 00 00 00 00 00 00 00 00 E2 00 00 00 00 00
    110: 00 00 00 00 00 00 F0 01 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 36

    ----------------------------------------------------------------------------
    (2) WDC WD3200BMVV-11A1CS0
    ----------------------------------------------------------------------------
    Enclosure : WD My Passport 070A USB Device (V=1058, P=070A, sa1) - wd
    Model : WDC WD3200BMVV-11A1CS0
    Firmware : 01.01A01
    Serial Number : WD-WX61C1096502
    Disk Size : 320.0 GB (8.4/137.4/320.0/319.3)
    Buffer Size : 8192 KB
    Queue Depth : 32
    # of Sectors : 625142448
    Rotation Rate : 5400 RPM
    Interface : USB (Serial ATA)
    Major Version : ATA8-ACS
    Minor Version : ----
    Transfer Mode : ---- | SATA/300
    Power On Hours : 641 hours
    Power On Count : 229 count
    Temperature : 33 C (91 F)
    Health Status : Good
    Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
    APM Level : 0060h [ON]
    AAM Level : 80FEh [ON]
    Drive Letter : H:

    -- S.M.A.R.T. --------------------------------------------------------------
    ID Cur Wor Thr RawValues(6) Attribute Name
    01 200 200 _51 000000000000 Read Error Rate
    03 155 149 _21 000000000CA1 Spin-Up Time
    04 100 100 __0 000000000155 Start/Stop Count
    05 200 200 140 000000000000 Reallocated Sectors Count
    07 100 253 __0 000000000000 Seek Error Rate
    09 100 100 __0 000000000281 Power-On Hours
    0A 100 100 _51 000000000000 Spin Retry Count
    0B 100 100 __0 000000000000 Recalibration Retries
    0C 100 100 __0 0000000000E5 Power Cycle Count
    C0 200 200 __0 000000000080 Power-off Retract Count
    C1 198 198 __0 000000001A92 Load/Unload Cycle Count
    C2 114 _92 __0 000000000021 Temperature
    C4 200 200 __0 000000000000 Reallocation Event Count
    C5 200 200 __0 000000000000 Current Pending Sector Count
    C6 100 253 __0 000000000000 Uncorrectable Sector Count
    C7 200 200 __0 000000000000 UltraDMA CRC Error Count
    C8 100 253 _51 000000000000 Write Error Rate

    -- IDENTIFY_DEVICE ---------------------------------------------------------
    0 1 2 3 4 5 6 7 8 9
    000: 427A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
    010: 2020 2020 2057 442D 5758 3631 4331 3039 3635 3032
    020: 0000 4000 0032 3031 2E30 3141 3031 5744 4320 5744
    030: 3332 3030 424D 5656 2D31 3141 3143 5330 2020 2020
    040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00
    050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0100
    060: FFFF 0FFF 0000 0107 0003 0078 0078 0078 0078 0000
    070: 0000 0000 0000 0000 0000 001F 1F06 0000 004C 0040
    080: 01FE 0000 746B 7F09 6163 7469 BE09 6163 007F 0035
    090: 0035 0060 FFFE 0000 80FE 0000 0000 0000 0000 0000
    100: EAB0 2542 0000 0000 0000 0000 0000 0000 5001 4EE2
    110: 0418 9328 0000 0000 0000 0000 0000 0000 0000 4018
    120: 4018 0000 0000 0000 0000 0000 0000 0000 0021 0000
    130: 0000 0000 0000 16D3 0000 0000 0000 0000 0000 0000
    140: 0000 0000 0004 0000 0000 0000 0000 0000 0000 0000
    150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    200: 0000 0000 0000 0000 0000 0000 7037 0000 0000 0000
    210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
    220: 0000 0000 101E 0000 0000 0000 0000 0000 0000 0000
    230: 0000 0000 0000 0000 0001 1000 0000 0000 0000 0000
    240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    250: 0000 0000 0000 0000 0000 64A5

    -- SMART_READ_DATA ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 2F 00 C8 C8 00 00 00 00 00 00 00 03 27
    010: 00 9B 95 A1 0C 00 00 00 00 00 04 32 00 64 64 55
    020: 01 00 00 00 00 00 05 33 00 C8 C8 00 00 00 00 00
    030: 00 00 07 2E 00 64 FD 00 00 00 00 00 00 00 09 32
    040: 00 64 64 81 02 00 00 00 00 00 0A 33 00 64 64 00
    050: 00 00 00 00 00 00 0B 32 00 64 64 00 00 00 00 00
    060: 00 00 0C 32 00 64 64 E5 00 00 00 00 00 00 C0 32
    070: 00 C8 C8 80 00 00 00 00 00 00 C1 32 00 C6 C6 92
    080: 1A 00 00 00 00 00 C2 22 00 72 5C 21 00 00 00 00
    090: 00 00 C4 32 00 C8 C8 00 00 00 00 00 00 00 C5 32
    0A0: 00 C8 C8 00 00 00 00 00 00 00 C6 30 00 64 FD 00
    0B0: 00 00 00 00 00 00 C7 32 00 C8 C8 00 00 00 00 00
    0C0: 00 00 C8 09 00 64 FD 00 00 00 00 00 00 00 00 00
    0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 04 29 01 7B
    170: 03 00 01 00 02 7B 05 00 00 00 00 00 00 00 00 00
    180: 00 00 01 04 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A9

    -- SMART_READ_THRESHOLD ----------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
    000: 10 00 01 33 C8 C8 C8 C8 00 00 00 00 00 00 03 15
    010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00
    020: 00 00 00 00 00 00 05 8C 00 00 00 00 00 00 00 00
    030: 00 00 07 00 64 64 64 64 00 00 00 00 00 00 09 00
    040: 00 00 00 00 00 00 00 00 00 00 0A 33 00 00 00 00
    050: 00 00 00 00 00 00 0B 00 00 00 00 00 00 00 00 00
    060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 C0 00
    070: 00 00 00 00 00 00 00 00 00 00 C1 00 00 00 00 00
    080: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00
    090: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 C5 00
    0A0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
    0B0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
    0C0: 00 00 C8 33 00 00 00 00 00 00 00 00 00 00 00 00
    0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A7
      My ComputerSystem Spec
  8.    17 Oct 2017 #8
    Join Date : Feb 2016
    Posts : 36
    windows 10
    Thread Starter

    The macrorit disk scanner won't open, i get the msi.dll error message as it is a zip file
      My ComputerSystem Spec
  9.    17 Oct 2017 #9
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    See if you can run this DM log collector:
    BSOD - Posting Instructions - Windows 10 Forums
    In addition to any bsod it will collect msinfo32, dxdiag, event.vwr, etc.
    If you can please post a zip into the thread.
      My ComputerSystem Spec
  10.    17 Oct 2017 #10
    Join Date : Feb 2016
    Posts : 36
    windows 10
    Thread Starter

    I am trying a system restore to see if that helps.
      My ComputerSystem Spec

 
Page 1 of 6 123 ... LastLast


Similar Threads
Thread Forum
Windows 10 Anniversary update Some programs not working
I have had Windows 10 since they rolled it out. One of the things I hated was the Windows 7 Solitaire was gone. I found it online and downloaded it. It was the exact same Solitaire game and it worked fine until last week when I got the Anniversary...
Gaming
Solved Programs not working
So today when I started my PC I couldn't open any programs. Some I can open but imidiately freeze or have a blank screen. I tried everything, running ccleaner, antivirus, I put my PC into safe mode. Nothing works, I can't open any programs at all. I...
Software and Apps
Microsoft programs not working
after the update to 10240 this week, the following programs dont work when opened from the start bat, or anywhere for that matter....they open and disappear! Calendar Grove Music Mail People Phone Companion Photos any thoughts?
Software and Apps
Solved All Java programs have stopped working.
Hi, I recently updated my computer to Windows 10 which worked fine. Today, I started to do some programming in Java which I do a lot. I noticed that when I ran my java application, or ANY java application, within a few seconds it would say "Java...
Software and Apps
List of working apps/programs
Since the latest build has the kernel revision to 10 (that escalated quickly), I'm curious as to see if this is causing any programs to not work, work just fine, or work in capability mode. List away!
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:12.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums