Windows 10: Programs not working Solved

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  1. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #31

    These are some dism commands that you can try:

    Try the esd first.

    dism /online /cleanup-image /RestoreHealth /limitaccess
    For these look in file explorer > this PC > drive letter for the bootable windows 10 iso > change the letter in the command to this drive letter.
    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:\sources\install.wim:1 /limitaccess (for this the source file for wim is on drive D)
    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess (for this the source file for esd is on drive E)
    Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:C:\$Windows.~BT\Sources\Install.esd:1 /limitaccess
      My ComputerSystem Spec

  2.    23 Oct 2017 #32

    I have just done the wim one hope it works.
      My ComputerSystem Spec


  3. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #33

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
      My ComputerSystem Spec

  4.    23 Oct 2017 #34

    I have done everything in post 26, I pasted the link to onedrive for the files in the copy and paste that was in the post. I did all the seagate tests and they passed 100%. I have removed advanced system care and bitdefender and am now using windows defender. Nothing seems to work.
      My ComputerSystem Spec


  5. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #35

    Did you perform steps 4 , 5 ,and 6?

    Post 27 is empty.
    Where are the results?

    What happened with Memtest86+ version 5.01?
      My ComputerSystem Spec


  6. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #36

    If possible troubleshoot so that you can use memtest86+ version 5.01
    And if possible troubleshoot so that you can perform an in place upgrade repair.
    What happened with the dism command?
    Please post the results of Sea Tools for windows (images)
    Have you been able to backup your files?
      My ComputerSystem Spec

  7.    23 Oct 2017 #37

    Memtest86+ version 5.01 won't work, I get the msi.dll error message when i try and open it. None of those dism links work either, It just says the source folder could not be found even though it is stated in the command. Here is another link to the files from the large command line in post 27 Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My ComputerSystem Spec


  8. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #38

    Methods used to use Memtest86+ when initial attempts fail:


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


    Note
    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.


    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios u have temporarly switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled


    The very last person that troubleshooted memtest86+version 5.01 used these troubleshooting steps:
    "I enabled CSM and disabled Secure Boot."

    Please post a URL link into the thread to view the drivers/bios for the computer.
      My ComputerSystem Spec

  9.    24 Oct 2017 #39

    I changed the boot up to the usb and re started the computer, it has now replaced windows and it is working perfectly. I did have a back up of my files etc and have now re installed them. Thankyou so much to you all for all your help, you are amazing.
      My ComputerSystem Spec


  10. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Oct 2017 #40

    That's great. You are welcome. Glad you got it fixed.

    Please post an updated zip: BSOD - Posting Instructions - Windows 10 Forums

    The Macrium you had tried with the failing drive.
    If you are not yet familiar with usefulness of backup images please check out: Macrium
    Macrium Software | Macrium Reflect Free
      My ComputerSystem Spec


 
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