Windows 10: Programs not working Solved

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  1.    17 Oct 2017 #11

    debdedoos said: View Post
    The macrorit disk scanner won't open, i get the msi.dll error message as it is a zip file
    You can put that onto a flash drive using a different PC.

    What did Crystal Disk info say? Did it say 'Good'? Like this?
    Click image for larger version. 

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    No - it said Caution. - for this disk: (1) TOSHIBA MQ01ABD100
    Health Status : Caution

    Conclusion: most likely your disk is failing.

    Your other disk seems ok:
    (2) WDC WD3200BMVV-11A1CS0

    Do you use disk imaging routinely as we constantly urge people to do? (E.g. Macrium Reflect (free) + external disk for image set storage)
    If so, you can get a new disk and restore a previously created disk image to it in an hour or so.

    Failing that, you will need to do a clean install to a new disk.

    Do you have backups of all personal data on that disk? If not, try not to panic, and rescue what you can to an external disk.


      My ComputerSystem Spec

  2.    17 Oct 2017 #12

    Click image for larger version. 

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ID:	158456System restore won't work either
      My ComputerSystem Spec

  3.    17 Oct 2017 #13

    It's not worth trying if your disk is failing...

    If you have access to another PC you can extract Macrorit and put it on a USB disk and run that.
    You get a pretty picture with green and red squares- the red ones indicate faulty areas.
      My ComputerSystem Spec

  4.    17 Oct 2017 #14

    OGRADY-Tue_17_10_2017_163807_98.zip This is the bosd collection data
      My ComputerSystem Spec


  5. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Oct 2017 #15

    Code:
    A corruption was discovered in the file system structure on volume C:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Code:
    A corruption was discovered in the file system structure on volume TI80135600F.

    Code:
    A corruption was found in a file system index structure. The file reference number is 0x2000000000025. The name of the file is "\System Volume Information". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
    A corruption was discovered in the file system structure on volume C:.


    Code:
    A corruption was found in a file system index structure. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>". The corrupted index attribute is ":$SII:$INDEX_ALLOCATION".
    The following file necessary for Windows startup was corrupt: c:\windows\system32\drivers\volume.sys

    A corruption was discovered in the file system structure on volume C:.


    Code:
    A corruption was found in a file system index structure. The file reference number is 0x129000000015380. The name of the file is "\Windows\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
    Code:
    Event[6577]:  Log Name: System
      Source: Ntfs
      Date: 2017-09-25T09:01:13.853
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: OGrady
      Description: 
    A corruption was discovered in the file system structure on volume C:.
    
    
    The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    Code:
    The device, \Device\Harddisk0\DR0, has a bad block.
    Code:
    Event[8837]:  Log Name: System
      Source: Disk
      Date: 2017-10-17T16:19:52.689
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8838]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:19:57.220
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8839]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:01.486
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8840]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:06.112
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8841]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:10.300
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8842]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:14.504
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8843]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:18.488
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8844]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:22.523
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    
    
    Event[8845]:
      Log Name: System
      Source: Disk
      Date: 2017-10-17T16:20:26.493
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: OGrady
      Description: 
    The device, \Device\Harddisk0\DR0, has a bad block.
    Code:
    An error was detected on device \Device\Harddisk1\DR3 during a paging operation.
    Code:
    An error was detected on device \Device\Harddisk1\DR2 during a paging operation.



    Code:
    Description	Disk driveManufacturer	(Standard disk drives)
    Model	TOSHIBA MQ01ABD100
    Bytes/Sector	512
    Media Loaded	Yes
    Media Type	Fixed hard disk
    Partitions	6
    SCSI Bus	0
    SCSI Logical Unit	0
    SCSI Port	0
    SCSI Target ID	0
    Sectors/Track	63
    Size	931.51 GB (1,000,202,273,280 bytes)
    Total Cylinders	121,601
    Total Sectors	1,953,520,065
    Total Tracks	31,008,255
    Tracks/Cylinder	255
    Partition	Disk #0, Partition #0
    Partition Size	450.00 MB (471,859,200 bytes)
    Partition Starting Offset	1,048,576 bytes
    Partition	Disk #0, Partition #1
    Partition Size	260.00 MB (272,629,760 bytes)
    Partition Starting Offset	472,907,776 bytes
    Partition	Disk #0, Partition #2
    Partition Size	920.02 GB (987,863,532,032 bytes)
    Partition Starting Offset	879,755,264 bytes
    Partition	Disk #0, Partition #3
    Partition Size	838.00 MB (878,706,688 bytes)
    Partition Starting Offset	988,744,253,440 bytes
    Partition	Disk #0, Partition #4
    Partition Size	350.00 MB (367,001,600 bytes)
    Partition Starting Offset	989,622,960,128 bytes
    Partition	Disk #0, Partition #5
    Partition Size	9.51 GB (10,214,178,816 bytes)
    Partition Starting Offset	989,989,961,728 bytes
    Last edited by zbook; 17 Oct 2017 at 04:28.
      My ComputerSystem Spec

  6.    17 Oct 2017 #16

    Click image for larger version. 

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ID:	158459Sorry, I can't turn it round
    Attached Thumbnails Attached Thumbnails image.jpg  
      My ComputerSystem Spec


  7. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Oct 2017 #17

    Open administrative command prompt and copy and paste this command:
    type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"

    Please post the txt file into the thread.

    The 1 TB drive is failing and you are at high risk of a boot failure.
    So ASAP back up your files onto another drive or into the cloud.

    There were many problems with the drive noted in the event log.


    There were many BSOD in the logs.
    When you replace the drive you will replace the drivers so all hardware and software drivers will be replaced.
    Hardware can also cause BSOD.
    The RAM have different model numbers.
    So while you are shopping for another drive run a test on the RAM.

    Run memtest86+ version 5.01 for at least 8 passes.

    This may take many hours so plan to run it overnight.

    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool


    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.


    Memory problems. - Microsoft Community


    MemTest86+ - Test RAM BSOD Tutorials
      My ComputerSystem Spec

  8.    17 Oct 2017 #18

    I put the macrorit on a usb stick downloaded and unzipped from another computer but when i try and open it I get the msi.dll error message. I copied and pasted type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt" into the command prompt but nothing happened
      My ComputerSystem Spec


  9. Posts : 18,507
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Oct 2017 #19

    Open administrative command prompt and copy and paste this command:
    type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"

    Please post the txt file into the thread.

    So far you have not been able to install.
    You can give this a try:
    https://www.macrium.com/reflectfree
      My ComputerSystem Spec

  10.    17 Oct 2017 #20

    I am currently downloading the macrium reflect
      My ComputerSystem Spec


 
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