1.    08 Oct 2017 #1
    Join Date : Oct 2016
    Posts : 4
    Windows 10

    Some programs not loading from Start screen


    About half of my tiles on the Start screen are not functioning. If I find the *.exe they will load from that file. I have tried a Restore but it would not complete even in Safe Mode. I have run a fix on the Power Shell and reinstalled Metro/Modern apps. The screen shot shows which programs load. It seems more like settings only. None of my added programs load. I have tried uninstalling and reinstalling one to no avail. Frustrated? Yep. Thanks for any suggestions.
    Attached Thumbnails Attached Thumbnails Launch.png  
      My ComputerSystem Spec
  2.    08 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    Hi, As I understand it tiles relating to desktop programs you have installed do not work, but if you navigate to the installation folders, they do launch correctly.

    However you then say
    None of my added programs load. I have tried uninstalling and reinstalling one to no avail.
    That seems to contradict
    If I find the *.exe they will load from that file.
    Do you mean that you can't launch any programs you install from either the start menu (left hand side) or their tile?

    What error message was reported by your attempt to use System Restore?

    What is your Windows build?
    Windows key + R, winver
    Thanks.
      My ComputerSystem Spec
  3.    08 Oct 2017 #3
    Join Date : Oct 2016
    Posts : 4
    Windows 10
    Thread Starter

    Version 1703
    Build 15063.632
    I mean that clicking on any tile or icon does not load a program. If I locate the file on my hard drive I can open from there. So nothing except the ones bordered in red will load from the Start screen.

    The error message from Restore I would have to do it again to find it. But it suggested I stop my antivirus program and try again. I did and even loaded Windows in Safe mode, but nothing. Same error. I have always had trouble with restore and pretty much have given up on it as an option. But I am certainly willing to revisit it if you think it would help.
      My ComputerSystem Spec
  4.    09 Oct 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    You can try this:
    Microsofts Start menu troubleshooter could fix your Windows 10 problems | Trusted Reviews
    but it may not solve these problems.

    To check if this is a Windows problem or a user profile related problem, and so determine the next step, please create a new user for test purposes and see if you have the same problem with that.

    If you do, the next step would be an in-place upgrade repair install which keeps all programs and data and most settings.

    As you know, System Restore may not work when you need it, so we repeatedly recommend the routine use of disk imaging (e.g. Macrium Reflect (free) + external storage for disk images). This allows Windows and any disk or partition to be recovered to a previous working state without technical assistance, and in under an hour.
      My ComputerSystem Spec
  5.    09 Oct 2017 #5
    Join Date : Oct 2016
    Posts : 4
    Windows 10
    Thread Starter

    Ran the troubleshooter, no problems found.

    Tried doing the reset and got a blue screen error "Something went wrong and no changes were made". There seemed to be no more information to look at.

    I'll keep trying things. Not finding any other solutions in other forums or by googling the problem. Thanks for the ideas.
      My ComputerSystem Spec
  6.    09 Oct 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    That was the first step.. please continue..

    To check if this is a Windows problem or a user profile related problem, and so determine the next step, please create a new user for test purposes and see if you have the same problem with that.
      My ComputerSystem Spec
  7.    09 Oct 2017 #7
    Join Date : Oct 2016
    Posts : 4
    Windows 10
    Thread Starter

    I made a Guest account and it was no different that my account. Start menu icons would only work with native programs.

    The issue seems to only happen with software I have added. Native programs like Edge, Calculator, Paint3D open from the icon on the Start menu. I found the application file for RevoUninstaller and CCleaner. I made a short cut onto the desktop. Clicking on the desktop icon opens the program. I tried putting those two programs on the taskbar. The icons are there but they will not open from the taskbar. The saga continues.
      My ComputerSystem Spec
  8.    09 Oct 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,001
    Win 10 Pro (1703)

    Ok, so I would suggest
    a. Create a disk image of what you have (always act defensively and use disk imaging routinely anyway)
    b. Do an in-place upgrade repair install
      My ComputerSystem Spec

 


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