Windows 10 Photos App failed after editing with Paint.

dalchina · 20 Sep 2017

Did you do this if required?
Open an elevated Windows PowerShell
- an elevated (admin) window?Please post a screenshot of your powershell window.
Also did you cut and paste the command? (I.e. was it accurate?)

I quite agree there's absolutely no need to use any of the universal apps nor anything from the store. You can simply download and install programs from the internet.

Chris77 · 21 Sep 2017

I did run as administrator & did make sure twice I copied the complete part for single Photo App.

All the old stuff like accessories & any other programs I installed works perfectly, no disc errors etc.

I think that log implies to me that Microsoft is trying something from the last updates, that KB, but it does not work, or the fix it applies to the Photo App is causing the problem on this computer with its settings.

I search google and a load of complaints about these apps pops up.

I play with it a bit more.

dalchina · 21 Sep 2017

You could try this
Run Windows Store Apps Troubleshooter in Windows 10 Windows 10 Performance Maintenance Tutorials
but don't expect too much..

Does Photos run ok if you create a new user for test purposes?

Anyway, there are better programs around, and in October there's a new build coming out; that's effectively a Windows reinstall procedure (keeping almost everything) so you may well find that fixes it.

Chris77 · 21 Sep 2017

1-I opened Photo App just now after PC booted, it failed.
2-This is the log created for that event.

General
Log Name: Microsoft-Windows-Application-Experience/Program-Telemetry
Source: Microsoft-Windows-Application-Experience
Date: 2017-09-21 13:49:51
Event ID: 505
Task Category: None
Level: Information
Keywords:
User: DESKTOP-xxxxxxx\Chris
Computer: DESKTOP-xxxxxxx
Description:
Compatibility fix applied to C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e.
Fix information: Microsoft.Windows.Photos, {6e71d560-6e08-49e6-bf04-f94c85b54355}, 0x80010101.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Application-Experience" Guid="{EEF54E71-0661-422D-9A98-82FD4940B820}" />
<EventID>505</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x800000000000000</Keywords>
<TimeCreated SystemTime="2017-09-21T11:49:51.259304300Z" />
<EventRecordID>858</EventRecordID>
<Correlation />
<Execution ProcessID="7112" ThreadID="6388" />
<Channel>Microsoft-Windows-Application-Experience/Program-Telemetry</Channel>
<Computer>DESKTOP-xxxxxxx</Computer>
<Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
</System>
<UserData>
<CompatibilityFixEvent xmlns="http://www.microsoft.com/Windows/Diagnosis/PCA/events">
<ProcessId>7112</ProcessId>
<StartTime>2017-09-21T11:49:51.255373000Z</StartTime>
<FixID>{6E71D560-6E08-49E6-BF04-F94C85B54355}</FixID>
<Flags>0x80010101</Flags>
<ExePath>C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e</ExePath>
<FixName>Microsoft.Windows.Photos</FixName>
</CompatibilityFixEvent>
</UserData>
</Event>

########################details###############
Log Name: Microsoft-Windows-Application-Experience/Program-Telemetry
Source: Microsoft-Windows-Application-Experience
Date: 2017-09-21 13:49:51
Event ID: 505
Task Category: None
Level: Information
Keywords:
User: DESKTOP-xxxxxxx\Chris
Computer: DESKTOP-xxxxxxx
Description:
Compatibility fix applied to C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e.
Fix information: Microsoft.Windows.Photos, {6e71d560-6e08-49e6-bf04-f94c85b54355}, 0x80010101.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Application-Experience" Guid="{EEF54E71-0661-422D-9A98-82FD4940B820}" />
<EventID>505</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x800000000000000</Keywords>
<TimeCreated SystemTime="2017-09-21T11:49:51.259304300Z" />
<EventRecordID>858</EventRecordID>
<Correlation />
<Execution ProcessID="7112" ThreadID="6388" />
<Channel>Microsoft-Windows-Application-Experience/Program-Telemetry</Channel>
<Computer>DESKTOP-C0VI5KG</Computer>
<Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
</System>
<UserData>
<CompatibilityFixEvent xmlns="http://www.microsoft.com/Windows/Diagnosis/PCA/events">
<ProcessId>7112</ProcessId>
<StartTime>2017-09-21T11:49:51.255373000Z</StartTime>
<FixID>{6E71D560-6E08-49E6-BF04-F94C85B54355}</FixID>
<Flags>0x80010101</Flags>
<ExePath>C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2017.35071.16410.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex e</ExePath>
<FixName>Microsoft.Windows.Photos</FixName>
</CompatibilityFixEvent>
</UserData>
</Event>

################The link to rot this fault############################

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Chris77 · 21 Sep 2017

dalchina said:

You could try this
Run Windows Store Apps Troubleshooter in Windows 10 Windows 10 Performance Maintenance Tutorials
but don't expect too much..

1-I did this in the beginning, no selution.

Does Photos run ok if you create a new user for test purposes?
2-I do not really want to create another user, unless I absolutely have to.

Anyway, there are better programs around, and in October there's a new build coming out; that's effectively a Windows reinstall procedure (keeping almost everything) so you may well find that fixes it.

3-Thanks, I think I wait for this one, delay, see how it goes and then try it. In the mean time I keep on looking around.

Chris77 · 21 Sep 2017

Log Name: Microsoft-Windows-ApplicationResourceManagementSystem/Operational
Source: Microsoft-Windows-ApplicationResourceManagementSystem
Date: 2017-09-19 16:39:57
Event ID: 341
Task Category: (2013)
Level: Error
Keywords:
User: DESKTOP-xxxxxxxxxxxxxxx\Chris
Computer: DESKTOP-############
Description:
ApplicationResourceManagement MRT WinRT APIs errors
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ApplicationResourceManagementSystem" Guid="{770CA594-B467-4811-B355-28F5E5706987}" />
<EventID>341</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2013</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2017-09-19T14:39:57.678310000Z" />
<EventRecordID>665</EventRecordID>
<Correlation />
<Execution ProcessID="4332" ThreadID="5812" />
<Channel>Microsoft-Windows-ApplicationResourceManagementSystem/Operational</Channel>
<Computer>DESKTOP-xxxxxxxxxxxxxxxxxx</Computer>
<Security UserID="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" />
</System>
<EventData>
<Data Name="String1">Windows::ApplicationModel::Resources::Core::CResourceMap::GetValue</Data>
<Data Name="String2">GetValue failed, but an error is not reported</Data>
<Data Name="String3">ms-resource://Windows.UI.Cortana.Persona/Files/circle_CALM1-100.pers</Data>
<Data Name="HResult">-2147009769</Data>
</EventData>
</Event>

dalchina · 21 Sep 2017

Creating a new user for test purposes means when you have done the test you can delete the user.

This is a useful way of determining whether the problem is with your user profile and configuration, or with Windows.

I'll leave you with it- maybe someone can help. Good luck!

Chris77 · 21 Sep 2017

Log Name: Microsoft-Windows-AppXDeployment/Operational
Source: Microsoft-Windows-AppXDeployment
Date: 2017-08-17 22:47:18
Event ID: 302
Task Category: (4)
Level: Error
Keywords: (70368744177664),(65536)
User: SYSTEM
Computer: DESKTOP-xxxxxxxxxxxx
Description:
Failed to start system service: appxsvc with error: 0x8007045B.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-AppXDeployment" Guid="{8127F6D4-59F9-4ABF-8952-3E3A02073D5F}" />
<EventID>302</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>4</Task>
<Opcode>0</Opcode>
<Keywords>0x4000400000010000</Keywords>
<TimeCreated SystemTime="2017-08-17T20:47:18.601837400Z" />
<EventRecordID>1</EventRecordID>
<Correlation />
<Execution ProcessID="5552" ThreadID="5676" />
<Channel>Microsoft-Windows-AppXDeployment/Operational</Channel>
<Computer>DESKTOP-xxxxxxxxxxxxxxxxxxxxxx</Computer>
<Security UserID="xxxxxxxxxxxxx" />
</System>
<EventData>
<Data Name="ServiceName">appxsvc</Data>
<Data Name="ErrorCode">0x8007045b</Data>
</EventData>
</Event>

Steve C · 21 Sep 2017

Did you ever try uninstalling / reinstalling the Photos app? App problems can be sue to a corrupted user profile so trying a different account is well worthwhile. I have 3 active accounts on my single user PC - a standard account for normal use, an admin account for system maintenance and a backup admin account which is only for use should there be problems with the normal admin account.

Chris77 · 21 Sep 2017

I will tomorrow again try to uninstall the apps effected 1st one at a time.

Note:
I was playing around with the non opening effected Apps, the list I gave. The remote procedure call failed.
I wish I could find the Microsoft-Windows-TWinUI/Operational log for additional information.

Interesting thing I noticed is that usually I can get one of these Apps opened. Now if I stumbled on one of the other that open, I can then just after that open the Photo-App. If I keep the Photo-App now open, I can open individual photos with it as many as I want to.
If I then close it, it fails.

Its as if a marker is pointed at one of these Apps only and shift to the Photo-App if after I found another one.......?