1.    04 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 1
    Win 10

    Sometimes I don't know what to do


    One of my colleagues can't open .pst file. She is using MS Outlook 2013. Only yesterday hers .pst file was fine.
      My ComputerSystem Spec
  2.    04 Sep 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,027
    Windows 10 Pro Build 1703

    Hi ClorindaAngelil. Welcome to the TenForums @ClorindaAngelil

    First I would make a copy of this pst just in case. Does you friend have a backup copy of their file?

    Here is an article on Repairing pst / ost files.

    https://support.office.com/en-us/art...4-60458afc5253

    This process doesn't always work but worth a shot.


    Ken
      My ComputerSystem Spec
  3.    04 Sep 2017 #3
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,423
    Windows 10 IoT

    Can't open from Outlook? Corrupted message? Do they use that same account on any other PC? If yes, you could export the PST file on the working PC and then import it into outlook on the one that's not working. You may lose some mail, depends on how they sync and other settings.
      My ComputerSystem Spec

 

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