Sometimes I don't know what to do

  1. ClorindaAngelil's Avatar
    Posts : 1
    Win 10

    Sometimes I don't know what to do

    One of my colleagues can't open .pst file. She is using MS Outlook 2013. Only yesterday hers .pst file was fine.
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,230
    Windows 10 Pro x64 Version 2004

    Hi ClorindaAngelil. Welcome to the TenForums @ClorindaAngelil

    First I would make a copy of this pst just in case. Does you friend have a backup copy of their file?

    Here is an article on Repairing pst / ost files.

    This process doesn't always work but worth a shot.

      My Computer

  3. alphanumeric's Avatar
    Posts : 14,087
    Windows 10 IoT

    Can't open from Outlook? Corrupted message? Do they use that same account on any other PC? If yes, you could export the PST file on the working PC and then import it into outlook on the one that's not working. You may lose some mail, depends on how they sync and other settings.
      My Computer


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