Sometimes I don't know what to do

  1. ClorindaAngelil's Avatar
    Posts : 1
    Win 10
       #1

    Sometimes I don't know what to do


    One of my colleagues can't open .pst file. She is using MS Outlook 2013. Only yesterday hers .pst file was fine.
      My Computer

  2. Caledon Ken's Avatar
    Posts : 24,230
    Windows 10 Pro x64 Version 2004
       #2

    Hi ClorindaAngelil. Welcome to the TenForums @ClorindaAngelil

    First I would make a copy of this pst just in case. Does you friend have a backup copy of their file?

    Here is an article on Repairing pst / ost files.

    https://support.office.com/en-us/art...4-60458afc5253

    This process doesn't always work but worth a shot.


    Ken
      My Computer

  3. alphanumeric's Avatar
    Posts : 14,087
    Windows 10 IoT
       #3

    Can't open from Outlook? Corrupted message? Do they use that same account on any other PC? If yes, you could export the PST file on the working PC and then import it into outlook on the one that's not working. You may lose some mail, depends on how they sync and other settings.
      My Computer


 

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