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Sometimes I don't know what to do
One of my colleagues can't open .pst file. She is using MS Outlook 2013. Only yesterday hers .pst file was fine.
One of my colleagues can't open .pst file. She is using MS Outlook 2013. Only yesterday hers .pst file was fine.
Hi ClorindaAngelil. Welcome to the TenForums @ClorindaAngelil
First I would make a copy of this pst just in case. Does you friend have a backup copy of their file?
Here is an article on Repairing pst / ost files.
https://support.office.com/en-us/art...4-60458afc5253
This process doesn't always work but worth a shot.
Ken
Can't open from Outlook? Corrupted message? Do they use that same account on any other PC? If yes, you could export the PST file on the working PC and then import it into outlook on the one that's not working. You may lose some mail, depends on how they sync and other settings.