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  1.    29 Aug 2017 #1
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10

    Windows Store Won't Open


    My windows store won't open and I can't fix it. I have tried to do the re-register power shell thingy it always pops up some kind of error message.

    I even tried doing it manually and still get an error message.

    I tried to do the basic troubleshooter and get this error.

    Click image for larger version. 

Name:	Screenshot (1).png 
Views:	3 
Size:	1.17 MB 
ID:	151006

    My date and time is correct. I also tried to delete the info in the localcache folder and again, nothing.
      My ComputerSystem Spec
  2.    29 Aug 2017 #2
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,999
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro
      My ComputersSystem Spec
  3.    30 Aug 2017 #3
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10
    Thread Starter

    I tried to do the DISM but it went to 4.5% and stopped with Error: 5 "access is denied."

    Currently doing a sfc /scannow.
      My ComputerSystem Spec
  4.    30 Aug 2017 #4
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10
    Thread Starter

    Windows Resource Protection did not find any integrity violations.

    So I guess that means it's good.
      My ComputerSystem Spec
  5.    30 Aug 2017 #5
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,999
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by AUTiger1 View Post
    I tried to do the DISM but it went to 4.5% and stopped with Error: 5 "access is denied."

    Currently doing a sfc /scannow.
    Quote Originally Posted by AUTiger1 View Post
    Windows Resource Protection did not find any integrity violations.

    So I guess that means it's good.
    Sorry to say that's not good. Sfc uses the image to fix the system. Which antivirus do you use?
      My ComputersSystem Spec
  6.    30 Aug 2017 #6
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10
    Thread Starter

    I just discovered another problem, I can access my settings just fine until I click on "update & security" and then it acts like it's going to pull up that page but then exits out. I've tried it numerous times, even after a restart and still have the same problem. Still having the windows store doing the exact same thing. I was trying to get to advanced windows start up options but this ain't letting me do it this way.
      My ComputerSystem Spec
  7.    30 Aug 2017 #7
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    Sorry to say that's not good. Sfc uses the image to fix the system. Which antivirus do you use?
    I don't have an antivirus program on my computer. I just make sure I constantly check on things with programs like MalwareBytes, ect.

    I just decided to try to reset the PC. We'll see how that goes.

    BTW, this is my other laptop, the one I don't use a whole lot. The one you helped me with before is running perfectly. Better than the day I bought it. Thanks so much on that.
      My ComputerSystem Spec
  8.    30 Aug 2017 #8
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,999
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by AUTiger1 View Post
    I don't have an antivirus program on my computer. I just make sure I constantly check on things with programs like MalwareBytes, ect.

    I just decided to try to reset the PC. We'll see how that goes.

    BTW, this is my other laptop, the one I don't use a whole lot. The one you helped me with before is running perfectly. Better than the day I bought it. Thanks so much on that.
    You're welcome and glad to see your other lappy is running good.

    Hopefully you don't have a virus. You should run an AV. I use Defender. Have no problems.

    In light that you may have a virus, you may want to consider a clean install and start all over. A PITA I know, but then you'll know what you have. Like a new car vs a used one.

    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec
  9.    30 Aug 2017 #9
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,999
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    @AUTiger1

    Whatever you decide, make sure you back up your files.
      My ComputersSystem Spec
  10.    30 Aug 2017 #10
    Join Date : Aug 2016
    Cullman, AL
    Posts : 23
    Windows 10
    Thread Starter

    Quote Originally Posted by HippsieGypsie View Post
    @AUTiger1

    Whatever you decide, make sure you back up your files.
    The reset PC feature seems to have done the trick. I can now use Windows store and downloads seem to be working.
      My ComputerSystem Spec

 
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