Windows Store Won't Open

My windows store won't open and I can't fix it. I have tried to do the re-register power shell thingy it always pops up some kind of error message.

I even tried doing it manually and still get an error message.

I tried to do the basic troubleshooter and get this error.



My date and time is correct. I also tried to delete the info in the localcache folder and again, nothing.

Hi there, @AUTiger1. That's a tough one if you did all that.

Is everything ok in your MS account?

Try running these:

Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials

Then run this at least 3 times:

Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials

Did you turn on System Protection by any chance?

Turn On or Off System Protection for Drives in Windows 10 Windows 10 Performance Maintenance Tutorials

System Restore Windows 10 Windows 10 Performance Maintenance Tutorials

Refresh you system: Refresh Windows 10 Windows 10 Installation Upgrade Tutorials

Reset your system: Reset Windows 10 Windows 10 Installation Upgrade Tutorials

HippsieGypsie said:

Hi there, @AUTiger1. That's a tough one if you did all that.

Is everything ok in your MS account?

Try running these:

Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials

Then run this at least 3 times:

Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials

Did you turn on System Protection by any chance?

Turn On or Off System Protection for Drives in Windows 10 Windows 10 Performance Maintenance Tutorials

System Restore Windows 10 Windows 10 Performance Maintenance Tutorials

Refresh you system: Refresh Windows 10 Windows 10 Installation Upgrade Tutorials

Reset your system: Reset Windows 10 Windows 10 Installation Upgrade Tutorials

I tried to do the DISM but it went to 4.5% and stopped with Error: 5 "access is denied."

Currently doing a sfc /scannow.

Windows Resource Protection did not find any integrity violations.

So I guess that means it's good.

AUTiger1 said:

I tried to do the DISM but it went to 4.5% and stopped with Error: 5 "access is denied."

Currently doing a sfc /scannow.

AUTiger1 said:

Windows Resource Protection did not find any integrity violations.

So I guess that means it's good.

Sorry to say that's not good. Sfc uses the image to fix the system. Which antivirus do you use?

I just discovered another problem, I can access my settings just fine until I click on "update & security" and then it acts like it's going to pull up that page but then exits out. I've tried it numerous times, even after a restart and still have the same problem. Still having the windows store doing the exact same thing. I was trying to get to advanced windows start up options but this ain't letting me do it this way.

HippsieGypsie said:

Sorry to say that's not good. Sfc uses the image to fix the system. Which antivirus do you use?

I don't have an antivirus program on my computer. I just make sure I constantly check on things with programs like MalwareBytes, ect.

I just decided to try to reset the PC. We'll see how that goes.

BTW, this is my other laptop, the one I don't use a whole lot. The one you helped me with before is running perfectly. Better than the day I bought it. Thanks so much on that.

AUTiger1 said:

I don't have an antivirus program on my computer. I just make sure I constantly check on things with programs like MalwareBytes, ect.

I just decided to try to reset the PC. We'll see how that goes.

BTW, this is my other laptop, the one I don't use a whole lot. The one you helped me with before is running perfectly. Better than the day I bought it. Thanks so much on that.

You're welcome and glad to see your other lappy is running good.

Hopefully you don't have a virus. You should run an AV. I use Defender. Have no problems.

In light that you may have a virus, you may want to consider a clean install and start all over. A PITA I know, but then you'll know what you have. Like a new car vs a used one.

Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

@AUTiger1

Whatever you decide, make sure you back up your files.

HippsieGypsie said:

@AUTiger1

Whatever you decide, make sure you back up your files.

The reset PC feature seems to have done the trick. I can now use Windows store and downloads seem to be working.