Windows 10: Cannot Download Anything From Microsoft Store

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  1. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       30 Aug 2017 #41

    OK, here is the bottom line, nothing has changed. Cannot check for updates and cannot download anything from the store.
      My ComputerSystem Spec


  2. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       30 Aug 2017 #42

    All I can say is Wow !! You have one stubborn machine.

    I would like to recommend you do a clean boot and try updates, this would rule out third party software issues.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    After that I would get new media, I would backup my personal data off machine and I would start with a clean install. Part of that clean install would be to wipe all and any partitions on boot drive.

    Have you run any scanners for little unwanted guests, something like adwcleaner from malwarebytes?

    https://www.malwarebytes.com/adwcleaner/


    Ken
      My ComputerSystem Spec


  3. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       30 Aug 2017 #43

    Hi Ken, Malwarebytes came up clean.

    More investigation tomorrow.
      My ComputerSystem Spec


  4. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       01 Sep 2017 #44

    mb300e said: View Post
    Hi Ken, Malwarebytes came up clean.
    More investigation tomorrow.
    Well tomorrow came and went, with a much bigger issue to deal with then the inability to download apps from the MS Store.
    Check out this post: Multiple SYSTEM drives show in File Explorer. Solved - Windows 10 Forums

    You may be happy know that all is back to normal and I still cannot download apps or get updates. :)
      My ComputerSystem Spec


  5. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       02 Sep 2017 #45

    You live an exciting technology life. Very glad mine is very boring, touch wood.

    Have you used the Windows 10 Recovery Drive to create what I will call loosely the Emergency disk from 7. This Recovery Drive creates a USB key.

    Depending on how important the Store and apps are to you I think your last resort is a clean install, deleting all existing partitions.

    Good luck.
      My ComputerSystem Spec

  6.    02 Sep 2017 #46

    It appears that you’re unable to install or update apps from windows store.


    The solution is:


    1. Open the start menu.
    2. Type msconfig.
    3. Open "System configuration"
    4. Select "Normal boot."
    5. Restart computer.
      My ComputerSystem Spec


  7. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       02 Sep 2017 #47

    Caledon Ken said: View Post
    You live an exciting technology life. Very glad mine is very boring, touch wood.
    Have you used the Windows 10 Recovery Drive to create what I will call loosely the Emergency disk from 7. This Recovery Drive creates a USB key.
    Depending on how important the Store and apps are to you I think your last resort is a clean install, deleting all existing partitions.
    Good luck.
    Thanks Ken, because I am back to where I was right after the unwanted automatic Creators Update was forced on me, I am going back to the MS Store in Orlando and have them (if they are capable) fix the store and update issue. I have captured lots of screen-shots for them to look at, and a list of all the suggested (by MS) corrective but failed actions they recommended.

    I could always ask for my money back, I suppose. However if this machine can be fixed, it has great potential. I can then install all of my NLE and audio software and get back to business. Until then I am back to using my 2009 Windows 7 Sony Vaio VGNZ laptop.

    Oops, I omitted to mention that I did create a win 10 Recovery Drive using my Win 7 laptop, that is what got me going again.
      My ComputerSystem Spec


  8. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       02 Sep 2017 #48

    linhlz said: View Post
    It appears that you’re unable to install or update apps from windows store.
    The solution is:
    1. Open the start menu.
    2. Type msconfig.
    3. Open "System configuration"
    4. Select "Normal boot."
    5. Restart computer.
    Like this?
    Click image for larger version. 

Name:	Sys Config.JPG 
Views:	2 
Size:	86.3 KB 
ID:	151599
      My ComputerSystem Spec


  9. Posts : 8,270
    Windows 10 Pro x64 Build 1803
       02 Sep 2017 #49

    Great. I think you said you use the media creator to create a USB key.

    The recovery drive is similar but it allows you to load all you system drivers specific to that device. It is a built in process. If you want to check it out type recovery drive in cortana.


    Ken
      My ComputerSystem Spec


  10. Posts : 77
    Windows 10 Pro, 64 bit. Version 1703 (build 15063.540)
    Thread Starter
       03 Sep 2017 #50

    A funny thing happened on the way to the Win 10 Forum just now. I have several Win 7 machines so I thought I would give one of them a shakedown and try downloading from the MS Store. Guess what, same deal, no go, kaput? Is it me or what, maybe my MS account is screwed up? I am going to try my Dell 755 Win 7 desktop. Grrr...
      My ComputerSystem Spec


 
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