Search bar keeps popping up

  1. Posts : 1
    Windows10 64bit Enterprise
       16 Aug 2017 #1

    Search bar keeps popping up

    Good day

    I look after several Windows 10 machines in our enterprise.
    99% is Windows 10 64bit Build 1511
    10% is HP notebooks - 90% is customized desktops, all of the same spec

    Now when using some of the PC's, the user clicks on the Start button and the Search button appears, everytime, all the time. This is very annoying!
    Now my terminology might be wrong. It seems more like something it trying to breakout to the internet, more than wanting to run a Search for something.
    I have Googled this for 2 odd days and every post i reads point to the fact that you have to change settings in the control panel that affect the mouse.
    I have run through this process. My work notebook has the synaptic page when the options are that has to be unticked. The new desktop I just loaded with Windows 10 does not.
    My notebook does not have this pop up, the desktop has the pop up.

    The pop is super annoying and i cannot get rid of it. Anyone has some advise please, it would be greatly appreciated.

    Please see the attached image.

    Many thanks

    Attached Thumbnails Attached Thumbnails Error.jpg  
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,896
    10 Home x64 (1809) (10 Pro on 2nd pc)
       16 Aug 2017 #2

    Welcome to TenForums @BatteryMan

    The popup shows you are using an IPCop Proxy Server. I would agree with your assumption that on the machines that display this "It seems more like something it trying to breakout to the internet". The question is what.

    I have Googled this for 2 odd days and every post i reads point to the fact that you have to change settings in the control panel that affect the mouse.
    That may be a red herring. Have a look at Settings > Personalise > Start and see if 'Occasionally show suggestions in Start' is turned on for those machines showing the Search popup. As this is a per-user setting it may worth checking if it occurs for all users or just particular ones.

    If you have the Enterprise edition installed, then this setting can also be disable in Group Policy.

    This group policy will no longer work for the Windows 10 Pro or Home editions. It will only work in the Windows 10 Enterprise and Education editions.
    Enable or Disable App Suggestions on Start in Windows 10

    It may also be worth checking each user's setting in IPCop but you're on your own there, that's something I am not familiar with.
      My ComputersSystem Spec


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