New
#11
I'm sorry for your woes but there's a lot of that going around with unscrupulous vendors and those "Money back guarantees". It's age old problem not unique to IT and SW. On account of low price they don't even expect that anyone would go to trouble of getting a refund. I remember in '70s when I bought a cheap toaster with such a guarantee. When it consistently burned my toast to carbon I tried to return it next day and they refused because " I used it". Well how the heck could I know I'm not satisfied if I didn't use it ???