Latest store update always has 1 next to arrow but no update availble

flhthemi said:

The registry fix will download all the bloatware again and it will change the Store icon, at least it did on my taskbar.

What I concluded after fixing the Store displaying the 1 next to the arrow when there was no apparent application that required an update was that there was actually an update that needed to be downloaded and applied. In my case, Windows updates downloaded something called Store purchase app after setting automatic updates for Store apps back to On and rebooting,

After that update, my Store application showed that Store was indeed modified on August 3. I have no idea what the Store icon looked like 5 days ago as I don't use Store or place the icon in my taskbar but I just placed it there now to see what it looks like and post this picture so you guys can compare. My feeling is that if you saw the icon changing, is because an update was applied when you did the registry fix and thats why the 1 went away in that computer.



My Store continues fixed. I opened it a few minutes ago, it shows an update pending for Photos and a 1 next to the arrow.

Bo

bo elam said:

What I concluded after fixing the Store displaying the 1 next to the arrow when there was no apparent application that required an update was that there was actually an update that needed to be downloaded and applied. In my case, Windows updates downloaded something called Store purchase app after setting automatic updates for Store apps back to On and rebooting,

After that update, my Store application showed that Store was indeed modified on August 3. I have no idea what the Store icon looked like 5 days ago as I don't use Store or place the icon in my taskbar but I just placed it there now to see what it looks like and post this picture so you guys can compare. My feeling is that if you saw the icon changing, is because an update was applied when you did the registry fix and thats why the 1 went away in that computer.



My Store continues fixed. I opened it a few minutes ago, it shows an update pending for Photos and a 1 next to the arrow.

Bo

Cheers for the helpful suggestions. Unfortunately I tried that but it made no diff. Still have the phantom '1' showing. For me it showed up after the last store app update and has failed to disappear ever since. I guess it's just aesthetic as everything works as it should. Maybe it'll go on it's own one day

Scottyboy99 said:

Maybe it'll go on it's own one day

Lets hope it does. I have been monitoring Store since it got "fixed" in my laptop. I wont update Photos today, I want to do it when there are more apps that require an update, if something dont look proper after doing it, I ll come back and post here about it. Does your Store icon look like mine?

Bo

Thanks. Will be interested to hear. Yes my icon looks the same as yours

Create a new Windows profile with the same rights, and install or update a few apps.
Restart the computer, then login with that same profile.
Does your Windows store still show that 'phantom' app update indication?

As my previous post detailed, I too suffered from that phantom 'app update' indicator.
During my last troubleshooting steps (due to reading another thread here somewhere about the same issue), I started really thinking that this was somehow Windows profile related.
Apparently, my additional steps have shown now that it's not actually profile related for me - it was in fact, Windows store related, BUT also had to do with my profile.

Here's what I did to fix mine:

• Close your Windows Store
• Create a new Windows profile (this will be temporary, only to 'fix' this update cache issue).
• Make sure that you assign the same rights to the new profile (administrator).
• Log out of your original profile.
• Log into Windows 10 with your newly created 'test' profile.
• After the profile finishes completely, then open the Windows 10 Store.
• Login with the same Microsoft account (the account you were logged into the store with in your other profile).
• Perform a "Get Updates" and allow it to finish to completion.
• Close the Windows store, then reopen and perform another scan for updates.
• If nothing comes up and no phantom icon - close the store.
• Log out of the 'test' profile
• Log into Windows with your original profile.

Observe that you no longer have that "phantom" update available icon.

I've observed during my working on some domain joined machines, that for whatever reason, a particular part of the Windows profile is missing a value which is associated with the Windows store, or an app in the Windows store, or a cache setting. For whatever reason, this 'setting' never resets, and therefore, it continues to think that there is an update available. By running that Windows store with the same account but in a new profile, the store account appears to get that cached data cleared again & when the original profile opens the store again, it no longer sees an update.

I haven't figured out whether this was from a specific app, or the store itself, but nonetheless, this fix worked for me. Please do leave comments, as I'm always interested in seeing new crap from Microsoft's QA misses.
Thanks!

Sorry, this didn't work for me. Still have the phantom "1" update.

EngineerJedi said:

...

Glad this appears to have worked for you, but since this is impacting both Windows 10 Desktop and Windows 10 Mobile, the fix is not applicable to all.

garyb0125 said:

Sorry, this didn't work for me. Still have the phantom "1" update.

And did you actually create a brand new profile as I detailed in the steps, or did you use an already existing other windows profile? I'm asking this because the issue may have been already happening for all already existing profiles, but is not repeating itself with new Windows profiles.

I've actually run into this kind of thing when dealing with 'folder redirection' and group policies (although it's a completely different issue) - the similarity has more to do with a registry hive that doesn't get properly changed the way it's "supposed" to for whatever reason.

For example, lets say a new group policy gets applied to user accounts on a domain. Each computer, after it logs in under an already established user account, gets 'pushed' the group policies of servers. Windows store works a bit like that, however, it associates itself with the Microsoft account being used to login to the store. BUT, if the Windows profile on the computer has an issue associated with it, it can prevent things from being properly changed or adjusted - in this case, the cache of the Windows store (or something indicative from the Windows store) is not being properly refreshed - so the store 'thinks' that there is still an update to apply, etc.

So, my point is, that sometimes, already established and existing windows profiles other than the one you're using would not be a proper test imo. My method worked for me by actually creating a brand new windows profile, then logging in with it, then logging into the Windows store. If you're already done that, then there must be another issue, and it is most definitely being reported somewhere in the event viewer. Has your event viewer reported any errors or warnings in the path I listed?
I'm very curious about the details, since all of this helps me help myself and my clients as well.
Thanks!

Just noticed that the phantom "1" has gone away. I wonder if the latest update fixed?
2017-08 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4034674)