1.    28 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 2
    Windows 10

    Cortana search does not show icons for metro apps


    Hi everyone,

    I'm having a relatively annoying problem which I think should never happen in a good operating system. As the title already tells, the cortana search box does not display proper icon for all the metro apps or the modern settings as can be seen from the attached image. Moreover, Windows Explorer also does not display thumbnails for images which is extremely inconvenient if you want to select some images. This issue only occurs recently and there is no sign that it will just suddenly disappear any time soon.

    I'm using a domain account from my company with administrative rights. On the local account that I created myself everything works absolutely fine. So, I wonder if it is the domain account that causes trouble. I've tried every solution I could find on the Internet without success.

    I would be very helpful if you guys can help me solve the problem

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    29 Jul 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,081
    Win 10 Pro (1703)

    Moreover, Windows Explorer also does not display thumbnails for images
    Hi, check this option is not ticked:
    Click image for larger version. 

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    Is the Mail shortcut icon in the start menu displayed correctly?
      My ComputerSystem Spec
  3.    31 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 2
    Windows 10
    Thread Starter

    It worked and both issues are now resolved!!! Thanks a lot for your support !!
      My ComputerSystem Spec
  4.    31 Jul 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,081
    Win 10 Pro (1703)

    Great news!
      My ComputerSystem Spec
  5.    1 Week Ago #5
    Join Date : Nov 2017
    Posts : 1
    Windows 10

    Hi there, I have a similar imperfection which showed up upgrading to creators pack 2. When I search for Window store apps, (i.e. Mail, Calculator, Feedback, Edge) with Cortana, I always get blank icons. The app icons appear if I dock them to start or to task bar and they all work. It's only the icon that is missing when I search.

    I have tried rebuilding search index, reinstalling whatever apps I can actually reinstall (like mail) and what was suggested above, but it does not fix it. Any ideas?

    I have reported it to Microsoft via feedback app, but wondering if anyone else has been able to manually fix it.


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      My ComputerSystem Spec

 


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