Store app broken

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  1. Berton's Avatar
    Posts : 8,122
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint, Win7 Pro
       #1

    Store app broken


    The latest Updates, KB3074679 & KB3074686, seem to have broken the Store app, opens only to the initial screen with the swirling dots then immediately closes after about half the dots being visible. Can't update the Store if it doesn't open. Link to report to Microsoft also missing now.
      My Computer

  2. Cliff S's Avatar
    Posts : 24,335
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       #2

    Try typing wsreset either in file explorers address bar, run dialog or command prompt to reset the store and all uni apps.
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  3. Berton's Avatar
    Posts : 8,122
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint, Win7 Pro
    Thread Starter
       #3

    Already tried that, no help.
      My Computer

  4. Berton's Avatar
    Posts : 8,122
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint, Win7 Pro
    Thread Starter
       #4

    I was able to catch a screenshot and this is all I get before it closes, as described:
      My Computer

  5. Berton's Avatar
    Posts : 8,122
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint, Win7 Pro
    Thread Starter
       #5

    More: just rebooted and noticed that it is no longer requiring my Password or PIN.
      My Computer

  6. Cliff S's Avatar
    Posts : 24,335
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       #6

    You can try fixing the files by copy & pasting in an Admin
    Command Prompt:

    Dism.exe/online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism/Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    And let it run through then
    reboot and run it again to check if it cleaned everything. It
    may take a while depending on your hardware(HDD or SSD), and it may
    appear to freeze at 20% on the third part, just be patient and
    let it run out.
    Last edited by Cliff S; 26 Jul 2015 at 00:42. Reason: Fixed bad spacing from copy/paste
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  7. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #7

    Berton said:
    The latest Updates, KB3074679 & KB3074686, seem to have broken the Store app, opens only to the initial screen with the swirling dots then immediately closes after about half the dots being visible. Can't update the Store if it doesn't open. Link to report to Microsoft also missing now.
    If the dism. sfc commands that Cliff S provided don't resolve the issue ...

    You might try signing-in to your MS account
    Sign in to your Microsoft account

    You could also try uninstalling those suspected updates - change your network to metered to prevent auto-install, reboot
    If the store is operable, go immediately to the store and check for updates. There was a Store app update that might unravel something.
      My Computer

  8. martyfelker's Avatar
    Posts : 2,170
    Windows Insider Fast Ring LatestKUuuntu 20.10
       #8

    I had the exact same problem with Windows store until I upgraded to build 10240 (RTM). After that the STore works like a charm (although of course their are few apps taht are sorthwhile)
      My Computers

  9. Warkratos's Avatar
    Posts : 55
    Windows 10 v1903 x64
       #9

    Same here, any help?

    PS: Windows Update is in "Notify" mode with the tutorial that I found here.
      My Computer

  10. Cliff S's Avatar
    Posts : 24,335
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       #10

    When a Windows app from the Store will not load or open, it may just need to be registered again to fix it.

    This tutorial will show you how to re-register all Windows Store apps installed in your user account in Windows 8 or Windows 10.
    Apps - Re-register in Windows 8 and 10
    Published by Brink


      My Computers


 

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