Windows 10: Store app broken

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  1. Posts : 4,610
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       25 Jul 2015 #1

    Store app broken


    The latest Updates, KB3074679 & KB3074686, seem to have broken the Store app, opens only to the initial screen with the swirling dots then immediately closes after about half the dots being visible. Can't update the Store if it doesn't open. Link to report to Microsoft also missing now.
      My ComputerSystem Spec


  2. Posts : 20,249
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       25 Jul 2015 #2

    Try typing wsreset either in file explorers address bar, run dialog or command prompt to reset the store and all uni apps.
      My ComputersSystem Spec


  3. Posts : 4,610
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
    Thread Starter
       25 Jul 2015 #3

    Already tried that, no help.
      My ComputerSystem Spec


  4. Posts : 4,610
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
    Thread Starter
       25 Jul 2015 #4

    I was able to catch a screenshot and this is all I get before it closes, as described:
      My ComputerSystem Spec


  5. Posts : 4,610
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
    Thread Starter
       25 Jul 2015 #5

    More: just rebooted and noticed that it is no longer requiring my Password or PIN.
      My ComputerSystem Spec


  6. Posts : 20,249
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       25 Jul 2015 #6

    You can try fixing the files by copy & pasting in an Admin
    Command Prompt:

    Dism.exe/online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism/Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    And let it run through then
    reboot and run it again to check if it cleaned everything. It
    may take a while depending on your hardware(HDD or SSD), and it may
    appear to freeze at 20% on the third part, just be patient and
    let it run out.
    Last edited by Cliff S; 26 Jul 2015 at 00:42. Reason: Fixed bad spacing from copy/paste
      My ComputersSystem Spec


  7. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       25 Jul 2015 #7

    Berton said: View Post
    The latest Updates, KB3074679 & KB3074686, seem to have broken the Store app, opens only to the initial screen with the swirling dots then immediately closes after about half the dots being visible. Can't update the Store if it doesn't open. Link to report to Microsoft also missing now.
    If the dism. sfc commands that Cliff S provided don't resolve the issue ...

    You might try signing-in to your MS account
    Sign in to your Microsoft account

    You could also try uninstalling those suspected updates - change your network to metered to prevent auto-install, reboot
    If the store is operable, go immediately to the store and check for updates. There was a Store app update that might unravel something.
      My ComputerSystem Spec


  • Posts : 1,401
    Triple Boot Windows 10 IP Build 17672/Windows Server 2019 IP Build 17639/Debian Unstable
       25 Jul 2015 #8

    I had the exact same problem with Windows store until I upgraded to build 10240 (RTM). After that the STore works like a charm (although of course their are few apps taht are sorthwhile)
      My ComputersSystem Spec

  •    26 Jul 2015 #9

    Same here, any help?

    PS: Windows Update is in "Notify" mode with the tutorial that I found here.
      My ComputerSystem Spec


  • Posts : 20,249
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       26 Jul 2015 #10

    When a Windows app from the Store will not load or open, it may just need to be registered again to fix it.

    This tutorial will show you how to re-register all Windows Store apps installed in your user account in Windows 8 or Windows 10.
    Apps - Re-register in Windows 8 and 10
    Published by Brink


      My ComputersSystem Spec


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