Windows 10: Quicken installation problems

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  1.    13 Jul 2017 #1

    Quicken installation problems


    I recently built a new computer. Everything seems to be working great except for quicken. I am running quicken 2016 and I can not get it to update. As a result I can not log in and use it. Quicken has what they call a mundo patch to manually update the software. Even after I download the patch I get a "cannot communicate with server" error. I am using Windows defender and Windows firewall and have disabled both when attempting to update. I still get the same error. I have run the patch and the program as an administrator and run it in compatibility mode, nothing changes the error message. It seems like something is blocking me but I cannot figure out what. Any help would be appreciated. Thanks
      My ComputerSystem Spec


  2. Posts : 4,475
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       13 Jul 2017 #2

    What kind of connection does the computer have to the Internet, Ethernet to the Modem or Router or Wireless to it? Do you have a Browser open to verify you have Internet service through your ISP?
      My ComputerSystem Spec

  3.    13 Jul 2017 #3

    Ethernet to router to modem
      My ComputerSystem Spec

  4.    13 Jul 2017 #4

    Berton said: View Post
    What kind of connection does the computer have to the Internet, Ethernet to the Modem or Router or Wireless to it? Do you have a Browser open to verify you have Internet service through your ISP?
    Yes internet service was connected through the whole process. I was trying to Google fixes the entire time.
      My ComputerSystem Spec


  5. Posts : 4,474
    Mac OS High Sierra 10.13.5
       13 Jul 2017 #5

    You really need to contact Intuit or check their forums to see if anyone else is having issues. Since Intuit forces people to always purchase the newest edition, they also stop older editions from being updated.
      My ComputerSystem Spec

  6.    13 Jul 2017 #6

    An organization, I am affiliated with uses Quicken, and they told me they couldn't use it in Windows 10.?? compatibility mode perhaps
      My ComputerSystem Spec


  7. Posts : 4,474
    Mac OS High Sierra 10.13.5
       14 Jul 2017 #7

    Trust_No1 said: View Post
    An organization, I am affiliated with uses Quicken, and they told me they couldn't use it in Windows 10.?? compatibility mode perhaps
    Depends on if they are using the local install or the cloud based service. It is going to come down to that Intuit will no longer support local installs and force people to use the cloud service, which you will see a lot of users being left in the bygone days.
      My ComputerSystem Spec


  • Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
       14 Jul 2017 #8

    I'm running Win 10 with Quicken 2017 and have to say it works very well. I frequent the Quicken Forum https://getsatisfaction.com/quickencommunity and there are others there with your problem and have solutions. It would be worth your time to check in there.

    Good luck...
      My ComputersSystem Spec

  •    14 Jul 2017 #9

    I was on with them for two hours the other night. It ended with him saying "there must be a compatibility issue". They really were no help.
    bro67 said: View Post
    You really need to contact Intuit or check their forums to see if anyone else is having issues. Since Intuit forces people to always purchase the newest edition, they also stop older editions from being updated.
      My ComputerSystem Spec


  • Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
       14 Jul 2017 #10

    As a last resort, you may have to do a complete uninstall of Quicken. This link is how to do that http://www.quicken.com/support/using...nstall-quicken. And again, Good Luck.
      My ComputersSystem Spec


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