Quicken installation problems

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  1. Posts : 10
    Windows 10
       #1

    Quicken installation problems


    I recently built a new computer. Everything seems to be working great except for quicken. I am running quicken 2016 and I can not get it to update. As a result I can not log in and use it. Quicken has what they call a mundo patch to manually update the software. Even after I download the patch I get a "cannot communicate with server" error. I am using Windows defender and Windows firewall and have disabled both when attempting to update. I still get the same error. I have run the patch and the program as an administrator and run it in compatibility mode, nothing changes the error message. It seems like something is blocking me but I cannot figure out what. Any help would be appreciated. Thanks
      My Computer


  2. Posts : 14,005
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #2

    What kind of connection does the computer have to the Internet, Ethernet to the Modem or Router or Wireless to it? Do you have a Browser open to verify you have Internet service through your ISP?
      My Computers


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    Ethernet to router to modem
      My Computer


  4. Posts : 10
    Windows 10
    Thread Starter
       #4

    Berton said:
    What kind of connection does the computer have to the Internet, Ethernet to the Modem or Router or Wireless to it? Do you have a Browser open to verify you have Internet service through your ISP?
    Yes internet service was connected through the whole process. I was trying to Google fixes the entire time.
      My Computer


  5. Posts : 9,788
    Mac OS Catalina
       #5

    You really need to contact Intuit or check their forums to see if anyone else is having issues. Since Intuit forces people to always purchase the newest edition, they also stop older editions from being updated.
      My Computer


  6. Posts : 630
       #6

    An organization, I am affiliated with uses Quicken, and they told me they couldn't use it in Windows 10.?? compatibility mode perhaps
      My Computer


  7. Posts : 9,788
    Mac OS Catalina
       #7

    Trust_No1 said:
    An organization, I am affiliated with uses Quicken, and they told me they couldn't use it in Windows 10.?? compatibility mode perhaps
    Depends on if they are using the local install or the cloud based service. It is going to come down to that Intuit will no longer support local installs and force people to use the cloud service, which you will see a lot of users being left in the bygone days.
      My Computer


  8. Posts : 1,097
    Windows 10 Home x64 Version 1809 (OS Build 17763.437)
       #8

    I'm running Win 10 with Quicken 2017 and have to say it works very well. I frequent the Quicken Forum https://getsatisfaction.com/quickencommunity and there are others there with your problem and have solutions. It would be worth your time to check in there.

    Good luck...
      My Computer


  9. Posts : 10
    Windows 10
    Thread Starter
       #9

    I was on with them for two hours the other night. It ended with him saying "there must be a compatibility issue". They really were no help.
    bro67 said:
    You really need to contact Intuit or check their forums to see if anyone else is having issues. Since Intuit forces people to always purchase the newest edition, they also stop older editions from being updated.
      My Computer


  10. Posts : 1,097
    Windows 10 Home x64 Version 1809 (OS Build 17763.437)
       #10

    As a last resort, you may have to do a complete uninstall of Quicken. This link is how to do that http://www.quicken.com/support/using...nstall-quicken. And again, Good Luck.
      My Computer


 

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