Windows 10: How to uninstall the "Get Help" app in creators update

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  1.    08 Jul 2017 #1

    How to uninstall the "Get Help" app in creators update


    Hi, how can I uninstall the Get Help app in the new Windows 10 Creators Update?

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  2.    09 Jul 2017 #2

    Use Option 2 or 3 in this Brink tutorial -
    Uninstall Apps in Windows 10
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  3. Posts : 10,270
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       09 Jul 2017 #3

    I used CCleaner!
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       09 Jul 2017 #4

    Shamoy said: View Post
    Hi, how can I uninstall the Get Help app in the new Windows 10 Creators Update?
    You can not, it is Windows Help. Besides it is an integrated app like Cortana or Edge.
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  5.    12 Jul 2017 #5

    TairikuOkami said: View Post
    You can not, it is Windows Help. Besides it is an integrated app like Cortana or Edge.
    Ok, makes sense, thank you very much. It sucks that Microsoft is making more and more apps unkillable and unremovable.
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  6.    12 Jul 2017 #6

    Shamoy said: View Post
    Ok, makes sense, thank you very much. It sucks that Microsoft is making more and more apps unkillable and unremovable.
    Come on - Get Help is a basic facility of any OS. I strongly recommend you do not remove it. Besides, one day you might need help.
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  7.    12 Jul 2017 #7

    cereberus said: View Post
    Come on - Get Help is a basic facility of any OS. I strongly recommend you do not remove it. Besides, one day you might need help.
    You're right, maybe this is the only app to not remove but still an option should be available for those who are computer experts and don't want it.
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  8.    14 Sep 2017 #8

    For the record, this "Get Help" opens a page that shows end users links to Premier Support, Developers, Partners, IT Professionals, Volume Licensing" This is absolutely not help for the average user and needs to be removed from any end user environment. Will post once I figure out how to remove it.
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  9.    17 Sep 2017 #9

    I'd be interested if you figure this out. Before creators update it was called 'contact support' and now it is called 'get help'. It has never worked on my machine. It just briefly flashes open and then crashes/disappears. It is a non critical app but unlike all other apps it does not appear in the apps / programs list within settings, so one cannot even select advanced and reset the app (which 99% of the time will bring a glitchy app back to life). I've tweeted Microsoft help and posted on their useless answers forum before and never been acknowledged

    EDIT and then out of nowhere this evening it works fine! creators update was installed yesterday morning after finally being pushed by windows update but in the aftermath 'get help' definitely wasn't working. Would still be interested to find out if it can be uninstalled though
    Last edited by Scottyboy99; 17 Sep 2017 at 14:46.
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  10.    17 Sep 2017 #10

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    That's what I see.. hmm, not exactly a form so you know what to enter in the hope someone might actually get back to you... maybe there's more on clicking Next.. (CU, up to date)
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