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  1.    08 Jul 2017 #1
    Join Date : Jan 2017
    Posts : 13
    Windows 10 Pro

    How to uninstall the "Get Help" app in creators update


    Hi, how can I uninstall the Get Help app in the new Windows 10 Creators Update?

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    09 Jul 2017 #2
    Join Date : Jul 2015
    Posts : 870
    Windows 10 Home

    Use Option 2 or 3 in this Brink tutorial -
    Uninstall Apps in Windows 10
      My ComputerSystem Spec
  3.    09 Jul 2017 #3
    Join Date : Feb 2014
    Posts : 9,341
    Windows 10 Professional

    I used CCleaner!
      My ComputersSystem Spec
  4.    09 Jul 2017 #4
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    Quote Originally Posted by Shamoy View Post
    Hi, how can I uninstall the Get Help app in the new Windows 10 Creators Update?
    You can not, it is Windows Help. Besides it is an integrated app like Cortana or Edge.
      My ComputerSystem Spec
  5.    12 Jul 2017 #5
    Join Date : Jan 2017
    Posts : 13
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    You can not, it is Windows Help. Besides it is an integrated app like Cortana or Edge.
    Ok, makes sense, thank you very much. It sucks that Microsoft is making more and more apps unkillable and unremovable.
      My ComputerSystem Spec
  6.    12 Jul 2017 #6
    Join Date : Dec 2015
    Posts : 5,865
    Windows10

    Quote Originally Posted by Shamoy View Post
    Ok, makes sense, thank you very much. It sucks that Microsoft is making more and more apps unkillable and unremovable.
    Come on - Get Help is a basic facility of any OS. I strongly recommend you do not remove it. Besides, one day you might need help.
      My ComputerSystem Spec
  7.    12 Jul 2017 #7
    Join Date : Jan 2017
    Posts : 13
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by cereberus View Post
    Come on - Get Help is a basic facility of any OS. I strongly recommend you do not remove it. Besides, one day you might need help.
    You're right, maybe this is the only app to not remove but still an option should be available for those who are computer experts and don't want it.
      My ComputerSystem Spec
  8.    14 Sep 2017 #8
    Join Date : Sep 2017
    Posts : 1
    windows 10

    For the record, this "Get Help" opens a page that shows end users links to Premier Support, Developers, Partners, IT Professionals, Volume Licensing" This is absolutely not help for the average user and needs to be removed from any end user environment. Will post once I figure out how to remove it.
      My ComputerSystem Spec
  9.    17 Sep 2017 #9
    Join Date : Jul 2015
    Posts : 1,596
    Windows 10 Pro (64 bit)

    I'd be interested if you figure this out. Before creators update it was called 'contact support' and now it is called 'get help'. It has never worked on my machine. It just briefly flashes open and then crashes/disappears. It is a non critical app but unlike all other apps it does not appear in the apps / programs list within settings, so one cannot even select advanced and reset the app (which 99% of the time will bring a glitchy app back to life). I've tweeted Microsoft help and posted on their useless answers forum before and never been acknowledged

    EDIT and then out of nowhere this evening it works fine! creators update was installed yesterday morning after finally being pushed by windows update but in the aftermath 'get help' definitely wasn't working. Would still be interested to find out if it can be uninstalled though
    Last edited by Scottyboy99; 17 Sep 2017 at 14:46.
      My ComputerSystem Spec
  10.    17 Sep 2017 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Click image for larger version. 

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    That's what I see.. hmm, not exactly a form so you know what to enter in the hope someone might actually get back to you... maybe there's more on clicking Next.. (CU, up to date)
      My ComputerSystem Spec

 
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