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  1.    02 Jul 2017 #11
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,986
    Win 10 Pro (1703)

    You could try these reset ideas- whether they will help I can't possibly say.
    How to reset the Start menu layout in Windows 10 - Winaero
    How to backup or reset the start menu in Windows 10 - gHacks Tech News
    How to fix your Windows 10 start menu (reset tile database) - Spiceworks

    Note some of these seem more directed at tiles.

    Sorry, no more ideas. P.S. I don't use Win10's start menu... look what it does to my nested menus with sub-sub folders..
    Click image for larger version. 

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    - those are all in the folders the relevant program created when it was installed. And you've probably guessed- I use Classic Shell start menu to avoid all these snags.
      My ComputerSystem Spec
  2.    02 Jul 2017 #12
    Join Date : Jul 2017
    Posts : 7
    64-bit Windows 10 Pro build 15063
    Thread Starter

    The thing is, altough it seems to be a rogue start menu entry, if I manually browse through the start menu entries, I will not find the app... I only get the issue if I type in the app's name, in which I'll get a broken match (which probably suggests it's related to Windows Search).
      My ComputerSystem Spec
  3.    02 Jul 2017 #13
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,986
    Win 10 Pro (1703)

    See reset ideas in amended post above- just check carefully if that seems appropriate.

    If you've rebuilt the search index, that leaves the possibility there's some sort of other cache, I suppose.

    If you use search from Classic Shell (which also can use the Windows search database), does that find any of them?

    Another approach might be to try to reset Cortana related data.
    Clear Personal Data and Information from Cortana Windows 10 Performance Maintenance Tutorials
    Perhaps option 5 - it's just a guess though.
      My ComputerSystem Spec
  4.    02 Jul 2017 #14
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,986
    Win 10 Pro (1703)

    There's an interesting hint here:
    Force a rebuild of the start menu program index/database in Windows 10 - Super User

    Originally MS set a silly limit of 512 items that can be indexed on the start menu. That was raised to 2048.

    The fact that there is a limit also may suggest a separate database.
      My ComputerSystem Spec
  5.    02 Jul 2017 #15
    Join Date : Jul 2015
    Posts : 875
    Windows 10 Home

    "P.S. I don't use Win10's start menu... look what it does to my nested menus with sub-sub folders.."

    Can't blame you for using Classic Shell. what a Mess!
      My ComputerSystem Spec
  6.    02 Jul 2017 #16
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,986
    Win 10 Pro (1703)

    @Phaellow - I know you said this affects all users. Now if the database is built per user, and the shortcuts do not exist in the start menu folders, what do you think would happen if you now created a new user?
      My ComputerSystem Spec

 
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