1.    30 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 3
    Windows 10

    Windows Troubleshooter / .Net Framework Issue


    Hi all. I hope I'm able to get some help here. Been banging my head against the wall for days.

    This all started this past week when I attempted to run Hearthstone on my laptop as I normally would but got hit with a crash log. Took that to their tech support forums and they've not been able to help so I'm starting to think it's a Windows 10 issue.

    3 major warning signs:

    My .Net framework doesnt appear to be up to date. When I run the repair tool anything past 4.0 gives me an error during the check and when I manually try installing the updates past 4.0 my computer tells me I have the latest update of .Net framework already installed. Was able to pinpoint this particular issue while dealing with Hearthstone Deck Tracker...an external software..was not able to open nor reinstall the program, stating there was a problem with my .Net framework.

    As for Windows Troubleshooter. Anytime I run it now (I've tried troubleshooting Windows issues during these past few days) I get hit with the following message: "An unexpected error has occurred. The troubleshooting wizard can't continue." Viewing the error details, the context is "restricted".

    Also I've attempted and failed a windows update both automatically and manually with no success. I'd hate to have to do a fresh W10 install but that's what it's started to look like I'll have to do.
      My ComputerSystem Spec
  2.    30 Jun 2017 #2
    Join Date : Jun 2017
    Posts : 3
    Windows 10
    Thread Starter

    If a mod could please delete that last post, I'm unable to edit it without my web browser locking up on me.
    Hope this attachment works
    DxDiag.txt
      My ComputerSystem Spec
  3.    30 Jun 2017 #3
    Join Date : May 2017
    Posts : 10
    Windows 7 Home Basic

    You can determine which versions of the .NET Framework are installed on a system. See How to: Determine Which .NET Framework Versions Are Installed for more information.
      My ComputerSystem Spec
  4.    30 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by daikin990 View Post
    You can determine which versions of the .NET Framework are installed on a system. See How to: Determine Which .NET Framework Versions Are Installed for more information.
    I had done that somewhere along the way, I'll post what I see states in my registry:

    v2.0.50727
    v3.0
    v3.5
    v4
    v4.0

    Based on this, it would seem quite a few are missing. When I had seen this initially, I then went on to try to manually install the later version. Didn't work, said they were already present on the computer.
      My ComputerSystem Spec

 


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