1.    24 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 4
    Windows 10

    Windows 10 Store not Downloading or updating


    I get error code 0x80071AC3 when I try to download or update. I have currently 4 apps waiting. Tried resetting Store as administrator and also removing and reinstalling Store. No change.
    Facebook however DID update today!
      My ComputerSystem Spec
  2.    24 Jun 2017 #2
    Join Date : Oct 2014
    Posts : 2,467
    W10 Pro + W10 Preview

    Try this....Open Task Manager....click on Startup tab.....if OneDrive is there disable.....then Restart computer.

    Do a Chkdsk on main "C" Drive by right clicking on Winkey (bottom left corner) click on Windows Powershell (Admin) and type chkdsk /r ......press enter......when finished try downloading a Store App.

    If successful re-enable OneDrive in Startup and restart computer.

    Now try once again to download app from Store
      My ComputersSystem Spec
  3.    24 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    Thanks for those suggestions. OneDrive was already disabled. chkdsk /r had to be run on restart, which it did. But same result as before I'm afraid.
      My ComputerSystem Spec
  4.    24 Jun 2017 #4
    Join Date : Oct 2014
    Posts : 2,467
    W10 Pro + W10 Preview

    Right click Winkey and click on run.....type wsreset.exe.....press enter.
    Restart pc and sign in with your M$ user account.
      My ComputersSystem Spec
  5.    25 Jun 2017 #5
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    I tried that at the very beginning .. tried it again just now .. same issues.
    I think I will try disabling everything in startup one at a time. Might work?
      My ComputerSystem Spec
  6.    25 Jun 2017 #6
    Join Date : Oct 2014
    Trnava
    Posts : 2,870
    Windows 10.4 Home 1709 x64

    Check for disk errors and it would not hurt to perform a disk cleanup.

    Drive Error Checking in Windows 10 Windows 10 Performance Maintenance Tutorials

    Open and Use Disk Cleanup in Windows 10 Windows 10 Performance Maintenance Tutorials


    Or download WC.bat and run it as admin.
    Windows 10 Store not Downloading or updating Attached Files
      My ComputerSystem Spec
  7.    25 Jun 2017 #7
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    Well I removed startup stuff .. even uninstalled AVG antivirus. No difference. Ran your batch file .. no difference. Crazy! Must be a MS issue. Haven't got the Creators Update yet .. maybe that will sort it.
      My ComputerSystem Spec
  8.    25 Jun 2017 #8
    Join Date : Oct 2014
    Posts : 2,467
    W10 Pro + W10 Preview

    Quote Originally Posted by brizey View Post
    Well I removed startup stuff .. even uninstalled AVG antivirus. No difference. Ran your batch file .. no difference. Crazy! Must be a MS issue. Haven't got the Creators Update yet .. maybe that will sort it.
    That's the way to go now...
      My ComputersSystem Spec

 


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