1.    19 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 2
    Windows 10

    Windows Store not downloading any apps - how can I fix this?


    Whenever I attempt to download any app from the Windows 10 store, I always get an error message saying "Couldn't Install" even though I know I've got enough space on my hard drives to install it. Below are some images of one app I was trying to download and the error that popped up:
    Click image for larger version. 

Name:	storehelp1.png 
Views:	3 
Size:	241.3 KB 
ID:	140197Click image for larger version. 

Name:	storehelp2.png 
Views:	26 
Size:	2.7 KB 
ID:	140198
    And this is what comes up when I click "See Details" next to "Error":
    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	16.5 KB 
ID:	140199
    I have already tried to use this help guide from another site but nothing it said worked. Anyone know a way to fix this? Much appreciated!
      My ComputerSystem Spec
  2.    19 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,904
    windows 10 professional version 1607 build 14393.969 64 bit

    On your computer how many user accounts are there?

    Were you able to use the store with all user accounts before the problem occurred?

    Did windows update work without problems?
    Did you reset the store?
    Did you run the store troubleshooter?
    Did you reset all windows update components?



    Let's check the operating system.

    Open administrative Powershell and type or copy and paste:

    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread


    Attempt to use the store.

    If you are still unable to use the store copy and paste this command into administrative powershell:

    1) powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    2) shutdown /r

    Report back in the thread your progress.
      My ComputerSystem Spec
  3.    19 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    On your computer how many user accounts are there?

    Were you able to use the store with all user accounts before the problem occurred?

    Did windows update work without problems?
    Did you reset the store?
    Did you run the store troubleshooter?
    Did you reset all windows update components?



    Let's check the operating system.

    Open administrative Powershell and type or copy and paste:

    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)

    2) sfc /scannow

    3) dism /online /cleanup-image /restorehealth

    4) chkdsk /scan

    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread


    Attempt to use the store.

    If you are still unable to use the store copy and paste this command into administrative powershell:

    1) powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    2) shutdown /r

    Report back in the thread your progress.
    Still getting the same error

    Version 1703 (OS Build 15063.413)

    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 755456 file records processed.File verification completed. 11962 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 862278 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 53412 data files processed.CHKDSK is verifying Usn Journal... 37464232 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 233848831 KB total disk space. 196447568 KB in 352314 files. 198840 KB in 53413 indexes. 0 KB in bad sectors. 826679 KB in use by the system. 15664 KB occupied by the log file. 36375744 KB available on disk. 4096 bytes in each allocation unit. 58462207 total allocation units on disk. 9093936 allocation units available on disk.PS C:\WINDOWS\system32>
      My ComputerSystem Spec
  4.    19 Jun 2017 #4
    Join Date : Apr 2017
    Posts : 8,904
    windows 10 professional version 1607 build 14393.969 64 bit

    Did you run this powershell command:
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

    What was the result?

    Please answer the questions in the earlier post to help the troubleshooting.
      My ComputerSystem Spec

 


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