Windows 10: Error after installing an app

  1.    05 Jun 2017 #1

    Error after installing an app

    Goodday everybody

    I'm Dennis and I'm from the Netherlands. I work at an Bikestore.

    I've installed an app there to connect a e-bike to the pc. unfortunately it gives an error.

    This app can't find the dll file: ftd2xx.dll. I've searched the internet over, only that I can find are strange apps with lot of add-ons to it.

    What can I do to get this to work.

    Thanks for the help
      My ComputerSystem Spec

  2.    05 Jun 2017 #2

    Hello, that dll is not part of Windows.

    Be very careful -searching for a dll can find all manner of strange sites.

    When you say you installed an app, do you mean a universal app (from the Store) or a traditional desktop program that you install? It must be the latter.
    What is the program you downloaded? Is it compatible with Win 10? Is it vag tacho?

    This awful video seems directly relevant:
    Need FTD2XX.DLL driver for Windows 8 - Microsoft Community
      My ComputerSystem Spec


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