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  1.    31 May 2017 #1

    How do I reset Windows 10 store metadata?


    So ever since the creators update everytime I use Netflix or Hulu I get Audit failures and every time in the description it says something about metadata so how Do I rest metadata?

    I have tried other video apps and the anime ones usually don't give me audit failures but when I installed vudu the first time it gave me one. So I assume it's store corruption or something.
      My ComputerSystem Spec
  2.    01 Jun 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi Redbatman.

    This tutorial is for when you have issues installing or updating. From your description it appears more around using except you said it happened when you installed vudu.

    You may wish to research the store cache in greater detail before following tutorial to see if this is the solution you need.

    Clear and Reset Store Cache in Windows 10


    Ken
      My ComputerSystem Spec
  3.    01 Jun 2017 #3

    Alrighty did the cache reset, no effect.
      My ComputerSystem Spec
  4.    01 Jun 2017 #4
    Join Date : Apr 2017
    Posts : 8,884
    windows 10 professional version 1607 build 14393.969 64 bit

    See if this works:
    1) open control panel
    2) click troubleshooting
    3) on left pane click view all
    4) run Windows store app troubleshooter

    Alternatively run the Windows store troubleshooter from the Microsoft easy fix:

    https://support.microsoft.com/en-us/...-fix-solutions


    Let us know the outcome.
      My ComputerSystem Spec
  5.    01 Jun 2017 #5

    Tried that too, no dice.
      My ComputerSystem Spec
  6.    02 Jun 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi RedBatman

    Could you take a screen shot and post.

    Is anything being written to Event logs that might be more descriptive?

    There is a tutorial on Reinstall and Re-registering all apps. Again this doesn't seem to be applicable as you mentioned metadata.

    Hopefully event log will provide some insight.
      My ComputerSystem Spec
  7.    02 Jun 2017 #7

    Okay I'll do that
      My ComputerSystem Spec
  8.    02 Jun 2017 #8

    I get Event ID 6281

    Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error. File Name: \Device\HarddiskVolume2\Windows\System32\WinMetadata\Windows.Graphics.winmd

    Code Integrity determined that the page hashes of an image file are not valid. The file could be improperly signed without page hashes or corrupt due to unauthorized modification. The invalid hashes could indicate a potential disk device error. File Name: \Device\HarddiskVolume2\Windows\System32\Windows.UI.dll
      My ComputerSystem Spec
  9.    03 Jun 2017 #9
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,062
    Win 10 Pro (1703)

    could indicate a potential disk device error.
    So to hopefully eliminate the possibility, please download and run Hard Disk Sentinel (trial) and post a screenshot of its GUI for each disk in your system. Thanks.

    If that's ok, then please run chkdsk to check your file system:

    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
      My ComputerSystem Spec
  10.    03 Jun 2017 #10

    Would crystal disk be alright, I tried hard disk sential before and it gave my computer sleep issues. I did run chkdsk before, though by right clicking on the disk and checking that way. It said things were fine but I can do the one from boot to see as well.
      My ComputerSystem Spec

 
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