1.    25 May 2017 #1
    Join Date : Jul 2015
    Posts : 1,598
    Windows 10 Pro (64 bit)

    Feedback hub app


    This app just updated and when I went to go into it after it loads and says 'something went wrong we're having trouble loading the info needed to send feedback, check your connection'. Is anyone else seeing the same? Our internet is fine, store app loads fine etc etc. I'm wondering if an MS server is down or if this is a borked update by MS
      My ComputerSystem Spec
  2.    25 May 2017 #2
    Join Date : Oct 2013
    Posts : 25,285
    64-bit Windows 10 Pro build 17046

    Hey mate,

    Resetting the Feedback Hub app worked for me. If you haven't already, you might see if it may for you as well. If not, then uninstalling and reinstalling the app should fix it.

    Reset App in Windows 10 Windows 10 Apps Features Tutorials
      My ComputersSystem Spec
  3.    25 May 2017 #3
    Join Date : Jul 2015
    Posts : 1,598
    Windows 10 Pro (64 bit)
    Thread Starter

    Thanks. That seems to of done the trick!
      My ComputerSystem Spec
  4.    25 May 2017 #4
    Join Date : Oct 2013
    Posts : 25,285
    64-bit Windows 10 Pro build 17046

      My ComputersSystem Spec
  5.    27 May 2017 #5
    Join Date : May 2017
    Posts : 4
    Windows 10 Pro

    Resetting Feedback Hub app works for me, too.


    Thanks, Brink! I had the same problem on 4 of 4 computers that I updated after ~5/25/17 with latest Feedback Hub app, version 1.1704.1361.0 Resetting the Feedback Hub app as you describe in your link worked for me. Amazing how fragile the Feedback Hub and Windows Store in general are as this sort of malady has occurred a number of times over the years for me with Windows 10.
      My ComputerSystem Spec
  6.    27 May 2017 #6
    Join Date : Jul 2015
    Posts : 1,598
    Windows 10 Pro (64 bit)
    Thread Starter

    Agree on that. I've lost count of the times I've had to reset a native app. They break too easily especially on other user accounts. I don't think they've really nailed down the whole store and apps on PC yet
      My ComputerSystem Spec
  7.    28 May 2017 #7
    Join Date : Aug 2015
    KS City
    Posts : 572
    Win 10 Pro v1709 16299.19

    Reset works! Thank you Brink.


      My ComputerSystem Spec

 


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