Page 1 of 2 12 LastLast
  1.    23 May 2017 #1
    Join Date : May 2017
    Posts : 7
    Windows 10 Pro

    iTunes Installation Error - error status 1603


    I just got a new phone, and I was having a problem getting iTunes to recognize it. I was able to sync my old phone and my iPad, but not my new phone. One of the suggestions was to uninstall iTunes and reinstall it -- so I uninstalled it, but now I cannot reinstall it. I downloaded the latest version of iTunes, and when I run the install it fails to install and exits with an "installation error."

    When I look in the event logs, I see:

    Windows Installer installed the product. Product Name: iTunes. Product Version: 12.6.1.25. Product Language: 1033. Manufacturer: Apple Inc.. Installation success or error status: 1603.

    I have tried cleaning up all the loose directories, removing all the other Apple software (except iCloud Settings), restarting a number of times -- still no joy.

    Any thoughts on this?
      My ComputerSystem Spec
  2.    23 May 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi bsarte. Welcome to the TenForums @bsarte

    Could you first delete all your temporary files. File Explorer, right click C:, properties, Disk Cleanup. You may also want to clean up system files which should be an option on the following screen.

    Then disable all AV / Security software and proceed with install.


    Ken
      My ComputerSystem Spec
  3.    23 May 2017 #3
    Join Date : May 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Hi bsarte. Welcome to the TenForums @bsarte

    Could you first delete all your temporary files. File Explorer, right click C:, properties, Disk Cleanup. You may also want to clean up system files which should be an option on the following screen.

    Then disable all AV / Security software and proceed with install.


    Ken

    Ken,
    Thank you for the suggestions, still the same error -- and I did the system files, too.
      My ComputerSystem Spec
  4.    23 May 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Honestly, these companies have to make this easier or we are all going to revolt.

    Found this. Has a link to removal steps, which you've likely mastered, and then suggest trying an older version of the install.

    https://discussions.apple.com/docs/DOC-6562#versions

    Ken
      My ComputerSystem Spec
  5.    23 May 2017 #5
    Join Date : Jun 2014
    USA
    Posts : 1,595
    Windows 10 Pro x64

    I just installed the latest version of iTunes the other day (2 days ago) without issue. Works well here. Windows 10 x 64 latest version (1703, Build 15063.296). Non-insiders.

    That said, make sure you get the installer from Apple, and that it's the correct version - there's one for 64-bit and another for 32-bit OS's. However, the site will usually detect your OS and automatically offer the correct anyway. Still...
      My ComputersSystem Spec
  6.    24 May 2017 #6
    Join Date : May 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Honestly, these companies have to make this easier or we are all going to revolt.

    Found this. Has a link to removal steps, which you've likely mastered, and then suggest trying an older version of the install.

    https://discussions.apple.com/docs/DOC-6562#versions

    Ken
    Ken - thanks for that link - installed 12.6.0.95 and it went. Now I am getting an error about a component not being installed when I load it up -- I'll work on that... I think it is the APplication Support modules, they are not installed...
      My ComputerSystem Spec
  7.    24 May 2017 #7
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    If you post error I'm sure the forum will provide its input.

    Maybe something you swept up when deleting folders. Think you said you get iCloud intact, is it still working?
      My ComputerSystem Spec
  8.    24 May 2017 #8
    Join Date : May 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    If you post error I'm sure the forum will provide its input.

    Maybe something you swept up when deleting folders. Think you said you get iCloud intact, is it still working?
    I am 100% sure I deleted something during my sweep... it appears that iCloud is working properly, the calendars are updating between Microsoft Calendar and iCloud Calendar without a hitch.

    The error is: A required iTunes component is not installed. Please repair or reinstall iTunes (-45075).

    I have tried a repair install, but not a reinstall yet. I was unable to find installers for Application Support 32 and/or 64 bit, which are missing from my system.

    Any help would be appreciated.
      My ComputerSystem Spec
  9.    24 May 2017 #9
    Join Date : Jul 2015
    Posts : 1,598
    Windows 10 Pro (64 bit)

    I did once read it's a good idea to purge your system of everything Apple related and try again. So I would say also uninstall the iCloud stuff and if you have things like safari and try again. It's a bit rubbish having to go through this but it's worth a try. I don't think Apple cares much for windows users and their stuff can be very buggy.
      My ComputerSystem Spec
  10.    24 May 2017 #10
    Join Date : May 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    So... I ended up finding installation files for Application Support 32 bit, Application Support 64 bit and Mobile Devices on a Windows 7 box -- copied them over, installed them and voila -- all is good! Was even able to sync my new phone.

    THanks for everyone's help!
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Solved Error 1603 when trying to install Microsoft Mouse & Keyboard Center
I've searched all over the internet to try to find a solution for this Error 1603 that I am getting when I am trying to install Microsoft Mouse & Keyboard Center. I did a recent in place upgrade for Windows 10 (Anniversary edition) and I was sure...
Software and Apps
Office 2016 Installation, Error 1603
Machine is Toshiba L70-C-13c, Windows 10 Home, 64 Bit, Core I3, 8Gb, Toshiba 1TB Disk. Originally, the primary problem was that ITunes wasn't syncing IPad. From Apple help, noticed that USB hub controller was not detected, and that Apple USB...
Software and Apps
Solved windows 10 installation/upgrade error Error 0x8007002C - 0x4000D
I had tried from the early win10 early betas to upgrade from win 8.1 pro 64 bit. I continually got the error: "The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation" and the code "Error 0x8007002C -...
Installation and Upgrade
Solved Downloading Doom 3, keep getting error 1603.
I keep getting error 1603 when I try to download Doom 3. I am using a new pc with windows 10. What can I do to correct this.
Gaming
iTunes Help - Error 7 (Windows Error 193)
I have been trying for a few weeks now to install iTunes on my computer. I am not very good with computers (I'm not bad either) but I can follow instructions very well. I have went online and tried multiple resolutions and nothing is working. What...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:15.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums