I have a new win10 install, and tried the new splash player, but can't even start it because it crashes... Also tried the previous version 1.6 but neither that one does not work at all. (hasn't any problem under win7)
Image about problem
any idea what could be the problem?
Hi, I'm running the Anniversary edition - ok on that. What's your Windows build? (Windows key + R, winver)
Crash- have a look at your event log or your Reliability History and see what that tells you.
Was there a specific error message? Please be exact in the wording - you can then search using the error message.
SOlution:Installed IObit uninstaller, unsintalled the player even from registry.Installed again (the old one 1.6) with a different name in program files.
You'd need to look at your event log and see if that tells you anything more.
It may depend on what else you have installed on your PC. You might try running it after a clean boot, or simply decide this isn't the player for you- there are plenty of better known ones.
Other than that, run some basic checks on your PC
From an admin command prompt:
chkdsk C: /F
(needs restart)
sfc /scannow
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