Windows 10: Windows Creator's Update Presents Issues with Dolby Access

  1.    20 May 2017 #1

    Windows Creator's Update Presents Issues with Dolby Access


    Hi,

    Before I received the Windows's Creator's update, Dolby Home Theatre v4 was working perfectly. I have an Asus Xonar U7 through which I enjoy the dolby output. With this creator's update, not only Dolby Home Theare is downgraded to v2, but I'm unable to experience dolby surround music in YouTube/Netflix/Prime.

    However, when I revert to the earlier build using the recovery options, everything works fine. Not sure how to go forward. I tried installing Dolby Home Theatre v4 again in the new build (creator's update), but the program doesn't start and says there's a version mismatch.

    Strangely, when I install Dolby Atmos (Windows store, 30-day trial version), my speakers give dolby surround sound, but only through the dolby access page. The demos etc run fine with dolby sound, but YouTube/Netflix/Amazon Prime etc are giving only 2.0 sound.

    Is anyone else facing the same issue? Does anyone have a workaround?

    Thanks so much.
      My ComputerSystem Spec

  2.    21 May 2017 #2

    Edit (21-May-2017). Looks like there's an external thread that discusses the same issue.
    Creators Update - No Dolby Digital DTS Anymore? - TR Forums

    svellika said: View Post
    Hi,

    Before I received the Windows's Creator's update, Dolby Home Theatre v4 was working perfectly. I have an Asus Xonar U7 through which I enjoy the dolby output. With this creator's update, not only Dolby Home Theare is downgraded to v2, but I'm unable to experience dolby surround music in YouTube/Netflix/Prime.

    However, when I revert to the earlier build using the recovery options, everything works fine. Not sure how to go forward. I tried installing Dolby Home Theatre v4 again in the new build (creator's update), but the program doesn't start and says there's a version mismatch.

    Strangely, when I install Dolby Atmos (Windows store, 30-day trial version), my speakers give dolby surround sound, but only through the dolby access page. The demos etc run fine with dolby sound, but YouTube/Netflix/Amazon Prime etc are giving only 2.0 sound.

    Is anyone else facing the same issue? Does anyone have a workaround?

    Thanks so much.
      My ComputerSystem Spec


 

Related Threads
Hey folks, I have been having some rather annoying issued as of installing the Creator update. These issues include: -Incredibly slow boot time -Disk usage maxing out whenever a program is launched -Incredibly slow browser speeds (Using...
Hi, I discovered several issues immediately after installing the Creator's Update. Several programs would not run (or not run properly), and these were sorted with a Revo uninstall followed by a re-install. As a long time user of DFX Audio, I...
Solved defender issues after creator update in AntiVirus, Firewalls and System Security
i got an 'unknown usb device (set address failed)', which was noticed when I checked defender... I also cannot enable the defender threat service... clicking restart does nothing. i uninstalled the device and restarted, but didn't fix it, altho...
Creator update issues in General Support
I had original installed creator update in VM and the update went fine. So i did an install on actual hardware the update didn't go fine. Upon first boot up I noticed all the icons i had pinned on startmenu were corrupt, so I rebooted system when...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:37.
Find Us