Windows 10: Windows Creator's Update Presents Issues with Dolby Access


  1. svellika

    Junior Member
    Posts : 2
    Windows 10
       New 20 May 2017 #1

    Windows Creator's Update Presents Issues with Dolby Access


    Hi,

    Before I received the Windows's Creator's update, Dolby Home Theatre v4 was working perfectly. I have an Asus Xonar U7 through which I enjoy the dolby output. With this creator's update, not only Dolby Home Theare is downgraded to v2, but I'm unable to experience dolby surround music in YouTube/Netflix/Prime.

    However, when I revert to the earlier build using the recovery options, everything works fine. Not sure how to go forward. I tried installing Dolby Home Theatre v4 again in the new build (creator's update), but the program doesn't start and says there's a version mismatch.

    Strangely, when I install Dolby Atmos (Windows store, 30-day trial version), my speakers give dolby surround sound, but only through the dolby access page. The demos etc run fine with dolby sound, but YouTube/Netflix/Amazon Prime etc are giving only 2.0 sound.

    Is anyone else facing the same issue? Does anyone have a workaround?

    Thanks so much.
      My ComputerSystem Spec
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  3. svellika

    Junior Member
    Posts : 2
    Windows 10
    Thread Starter
       New 21 May 2017 #2

    Edit (21-May-2017). Looks like there's an external thread that discusses the same issue.
    Creators Update - No Dolby Digital DTS Anymore? - TR Forums

    svellika said: View Post
    Hi,

    Before I received the Windows's Creator's update, Dolby Home Theatre v4 was working perfectly. I have an Asus Xonar U7 through which I enjoy the dolby output. With this creator's update, not only Dolby Home Theare is downgraded to v2, but I'm unable to experience dolby surround music in YouTube/Netflix/Prime.

    However, when I revert to the earlier build using the recovery options, everything works fine. Not sure how to go forward. I tried installing Dolby Home Theatre v4 again in the new build (creator's update), but the program doesn't start and says there's a version mismatch.

    Strangely, when I install Dolby Atmos (Windows store, 30-day trial version), my speakers give dolby surround sound, but only through the dolby access page. The demos etc run fine with dolby sound, but YouTube/Netflix/Amazon Prime etc are giving only 2.0 sound.

    Is anyone else facing the same issue? Does anyone have a workaround?

    Thanks so much.
      My ComputerSystem Spec
    Quote Quote

 

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