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#1
Trouble with one non-commercial applicaion.
I am a member of a forum, and one of its members has produced an application, which many of us use. Most have no problem, but for me it frequently crashes. I have been over the matter with maker, and can find no reason for crashes.
I found a number of crash reports, of which one is below. At first uneducated sight the contents do not give any more than I know already, so I ask, whether other anything says why the program stopped, not just that it stopped. Thanks for any help you can give. One thing I did wonder; could my AV program be a cause?
Version=1 EventType=APPCRASH EventTime=131390086436716913 ReportType=2 Consent=1 UploadTime=131390086437341965 ReportIdentifier=a2b483b0-3689-11e7-abad-28565a4f8652 IntegratorReportIdentifier=4bbdb559-f6b2-4980-a31c-37df2ce57d8b WOW64=1 NsAppName=ds....ts.exe AppSessionGuid=00001fb8-0001-0030-2bc7-b4da84cad201 TargetAppId=W:0006d7ba1b8ba4122b5cdab81c7c4a0b503100000908!000045a029553a642196411b668a81c599d30df47 8a5!ds....ts.exe TargetAppVer=1970//01//01:00:00:00!0!ds....ts.exe BootId=4294967295 Response.BucketId=7097b2cd833c893e819aab1f91bf4d81 Response.BucketTable=1 Response.LegacyBucketId=108910267232 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=ds....ts.exe Sig[1].Name=Application Version Sig[1].Value=5.9.3.0 Sig[2].Name=Application Timestamp Sig[2].Value=00000000 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_2264 Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=00000000 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=PCH_1A DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.14393.2.0.0.768.101 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2264 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2264db07e74365624c50317d7b856ae9 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=875f DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=875fa2ef9d2bdca96466e8af55d1ae6e UI[2]=C:\Users\ds....ts.exe UI[3]=ds....ts has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Users\ds....ts.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll LoadedModule[4]=C:\Program Files\AVAST Software\Avast\aswhookx.dll LoadedModule[5]=C:\Windows\System32\oleaut32.dll LoadedModule[6]=C:\Windows\System32\msvcp_win.dll LoadedModule[7]=C:\Windows\System32\ucrtbase.dll LoadedModule[8]=C:\Windows\System32\combase.dll LoadedModule[9]=C:\Windows\System32\RPCRT4.dll LoadedModule[10]=C:\Windows\System32\SspiCli.dll LoadedModule[11]=C:\Windows\System32\CRYPTBASE.dll LoadedModule[12]=C:\Windows\System32\bcryptPrimitives.dll LoadedModule[13]=C:\Windows\System32\sechost.dll LoadedModule[14]=C:\Windows\System32\user32.dll LoadedModule[15]=C:\Windows\System32\win32u.dll LoadedModule[16]=C:\Windows\System32\GDI32.dll LoadedModule[17]=C:\Windows\System32\gdi32full.dll LoadedModule[18]=C:\Windows\System32\shell32.dll LoadedModule[19]=C:\Windows\System32\msvcrt.dll LoadedModule[20]=C:\Windows\System32\cfgmgr32.dll LoadedModule[21]=C:\Windows\System32\windows.storage.dll LoadedModule[22]=C:\Windows\System32\powrprof.dll LoadedModule[23]=C:\Windows\System32\advapi32.dll LoadedModule[24]=C:\Windows\System32\shlwapi.dll LoadedModule[25]=C:\Windows\System32\kernel.appcore.dll LoadedModule[26]=C:\Windows\System32\shcore.dll LoadedModule[27]=C:\Windows\System32\profapi.dll LoadedModule[28]=C:\Windows\System32\ole32.dll LoadedModule[29]=C:\Windows\System32\comdlg32.dll LoadedModule[30]=C:\Windows\System32\ws2_32.dll LoadedModule[31]=C:\Windows\SYSTEM32\version.dll LoadedModule[32]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.953_none_89c2555adb023171\comctl32.dll LoadedModule[33]=C:\Windows\SYSTEM32\wsock32.dll LoadedModule[34]=C:\Windows\System32\IMM32.DLL LoadedModule[35]=C:\Windows\system32\uxtheme.dll LoadedModule[36]=C:\Windows\SYSTEM32\msimg32.dll LoadedModule[37]=C:\Windows\System32\MSCTF.dll LoadedModule[38]=C:\Windows\system32\dwmapi.dll LoadedModule[39]=C:\Windows\System32\clbcatq.dll LoadedModule[40]=C:\Windows\system32\mswsock.dll LoadedModule[41]=C:\Windows\system32\napinsp.dll LoadedModule[42]=C:\Windows\system32\pnrpnsp.dll LoadedModule[43]=C:\Windows\system32\NLAapi.dll LoadedModule[44]=C:\Windows\SYSTEM32\DNSAPI.dll LoadedModule[45]=C:\Windows\System32\NSI.dll LoadedModule[46]=C:\Windows\SYSTEM32\IPHLPAPI.DLL LoadedModule[47]=C:\Windows\System32\winrnr.dll LoadedModule[48]=C:\Windows\System32\wshbth.dll LoadedModule[49]=C:\Windows\System32\fwpuclnt.dll LoadedModule[50]=C:\Windows\SYSTEM32\bcrypt.dll LoadedModule[51]=C:\Windows\System32\rasadhlp.dll LoadedModule[52]=C:\Windows\SYSTEM32\DUser.dll LoadedModule[53]=C:\Windows\SYSTEM32\atlthunk.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=ds....ts AppPath=C:\Users\ds....ts.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=F23282AC868E5E3148EDB4E535AF0608 MetadataHash=-1906839482