Windows 10: Error in LR (Lightroom)

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  1. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
       09 May 2017 #1

    Error in LR (Lightroom)


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    Does anyone know what this means? I have also been getting other errors upon logging off at night that is similar to this error, but it's not the same error. It says it's an Application Error.
      My ComputersSystem Spec

  2.    09 May 2017 #2

    Don't know for sure that this is the cause but you might want to check to see that you have the latest drivers for your video card.
      My ComputerSystem Spec

  3.    09 May 2017 #3

    Hi there

    what version of W10 are you using -- I'm running photoshop + LR fine in W10 PRO x-64 CU (1703) update so could be the windows version.

    Apply all Windows updates too.

    Cheers
    jimbo
      My ComputerSystem Spec

  4.    09 May 2017 #4

    I'm running the latest versions of Photoshop CC, Lightroom CC, and Windows 10 with Creator's update and have no issues.

    @ Jessie Williams, it looks like you're running LR CC 2015. Try logging out of Creative Cloud and back in again and see what happens. If that doesn't work, try uninstalling and reinstalling the program. Also make sure you've checked that you have the latest update. Should be 2015.10, Camera RAW 9.10

    Let us know.

    Edit: To clarify, is the issue with LR or the image(s)??? Just read a post here on a user's files getting locked out... Ransomware has encoded my RAW Files
      My ComputerSystem Spec

  5. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       09 May 2017 #5

    SoFine409 said: View Post
    Don't know for sure that this is the cause but you might want to check to see that you have the latest drivers for your video card.
    I am pretty sure I have the latest, but I will double check.
      My ComputersSystem Spec

  6. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       09 May 2017 #6

    jimbo45 said: View Post
    Hi there

    what version of W10 are you using -- I'm running photoshop + LR fine in W10 PRO x-64 CU (1703) update so could be the windows version.

    Apply all Windows updates too.

    Cheers
    jimbo
    I am using the Windows 10 Creators Update (Version 1703). Mine is Windows 10 Home 64-bit.
      My ComputersSystem Spec

  7. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       09 May 2017 #7

    sygnus21 said: View Post
    I'm running the latest versions of Photoshop CC, Lightroom CC, and Windows 10 with Creator's update and have no issues.

    @ Jessie Williams, it looks like you're running LR CC 2015. Try logging out of Creative Cloud and back in again and see what happens. If that doesn't work, try uninstalling and reinstalling the program. Also make sure you've checked that you have the latest update. Should be 2015.10, Camera RAW 9.10

    Let us know.

    Edit: To clarify, is the issue with LR or the image(s)??? Just read a post here on a user's files getting locked out... Ransomware has encoded my RAW Files
    I am logged into Creative Cloud or I should be. But a while back, when I had just opened LR after I hadn't opened it in a while, it said to log in. I am already logged into Creative Cloud. Would LR require me to log in on it too? When I tried logging in on LR, it wouldn't do it. It just kept loading and loading, so I finally gave up and just continued editing pictures.
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  8. Jesse Williams's Avatar
    Posts : 1,342
    Windows 10 Home 64-bit
    Thread Starter
       09 May 2017 #8

    Also, to those of you that have replied to this post, thank you so much. But also, upon logging out of my computer at night, it sometimes says there is an error similar to the one I screenshotted, except it's not application error, I don't think.
      My ComputersSystem Spec

  9.    09 May 2017 #9

    Jesse Williams said: View Post
    I am pretty sure I have the latest, but I will double check.
    About 6 months ago I was working with CS4 and a new video driver caused it to crash. Reverting the driver solved it. That's why I suggested it. Maybe you'll get lucky and an updated driver will fix it. Fingers crossed
      My ComputerSystem Spec

  10.    09 May 2017 #10

    Jesse Williams said: View Post
    upon logging out of my computer at night, it sometimes says there is an error similar to the one I screenshotted, except it's not application error, I don't think.
    You might have some other issues going on that needs to be looked into. Has this recently started? Are all your drivers up to date? What about Windows' updates?

    As for logging into LR when already logged into cloud, then you're good. It you weren't LR/PS would complain and ask you to log in. As far as the continuing loading screen in LR when trying to log in, yeah, that's been an issue a while now, but al long as your logged into CC (Creative Cloud) you're good. Just exit and go back into LR when that happens and you know you're logged into CC.

    Regarding GPU drivers, it's not that critical and you can actually disable GPU acceleration in both LR and PS and not lose performance unless you're we're doing heavy graphic arts. In short, as a photographer just doing normal photo editing you don't need GPU acceleration. That said, it's always a good idea to keep drivers up to date, especially GPU.

    Hope this helps.
      My ComputerSystem Spec


 
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