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  1.    29 Apr 2017 #11
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    Download Autoruns - check Logon/Scheduled Tasks/Services, also Bootexec/AppInit/Winlogon.

    Via Options - select to Hide Microsoft/Windows entries.
      My ComputerSystem Spec
  2.    29 Apr 2017 #12
    Join Date : Dec 2016
    Posts : 156
    Win 10 rs1 - build 14393.1794

    The first thing you have to do is finding it in your task manager and right-click on it - and stop it from running!

    Next you go to your control panel - Administrative Tools - right-click on Task Scheduler and chose "Run as Administrator".

    In the Task Scheduler you follow the instructions given in this link from Norton Support:

    https://support.norton.com/sp/en/us/home/current/solutions/v120292442_EndUserProfile_en_us

    Follow the instruction from where you are in the Task Scheduler!

    That should get rid of this "Malware" behaving piece of crap from Symantec Norton!

    When you have done this, you can read the following post from the Norton Forum about this problem:

    https://community.norton.com/en/forums/how-remove-unwanted-norton-utilities-16-install-program

    As you can read in this link, it installs it self as a hidden installer in Program x86 folder!

    To be able to see it you have to turn on "See hidden folders" and open the program x86 folder in your explorer folder panel
    and then when you find the Norton folders there - delete them. (Open Explore by right-click and chose "Run as Administrator"
    to have the permission to delete folders in the system Program x86 folder).

    Start with the Task Manager (stop Norton Utilities) Then go to the Task Scheduler (as Admin) and follow instructions from the
    link given to Norton Support.

    That should do it - good luck!
      My ComputerSystem Spec
  3.    29 Apr 2017 #13
    Join Date : Aug 2015
    Posts : 63
    Windows 7 & 10
    Thread Starter

    After all I did (and I can not remember all the steps) it appears to have been corrected. If it returns, I will let you know.

    A BIG thanks to all for the help.
      My ComputerSystem Spec
  4.    29 Apr 2017 #14
    Join Date : Feb 2017
    Home
    Posts : 479
    Windows 10 Home x64, V1709 (16299.64)

    Good for you jshaw42! Remember I did say someone would step in. Glad you're back in business.
      My ComputersSystem Spec

 
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