Can you be signed into an app twice?


  1. Posts : 16
    Windows 10
       #1

    Can you be signed into an app twice?


    Because if you can't I sure as hell have found the exception.

    It's that same annoying people app that I am having issues with on my phone, but on my laptop.

    ASUS Book Flip TP200 running the most recent Windows ten build.

    I'll just post the screenshot of what has happened.
    Can you be signed into an app twice?-peopleapp.jpg

    How can I fix this? I don't know how it got signed in twice.
      My Computer


  2. Posts : 61,587
    64-bit Windows 11 Pro for Workstations
       #2

    Hello @Johninadelaide6, :)

    Yes, you sure can sign in to an app with more than one Microsoft account (MSA).

    You should be able to click/tap on the MSA you don't want, and click/tap on the "Delete account" option to remove it.

    Can you be signed into an app twice?-delete_account.jpg
      My Computers


  3. Posts : 16
    Windows 10
    Thread Starter
       #3

    Brink said:
    Hello @Johninadelaide6, :)

    Yes, you sure can sign in to an app with more than one Microsoft account (MSA).

    You should be able to click/tap on the MSA you don't want, and click/tap on the "Delete account" option to remove it.

    Can you be signed into an app twice?-delete_account.jpg


    I did that. But my issue was that it was the same account, the email address in the screenshot which I pixelated was the same address but listed twice.

    I ended up deleting the account off the laptop and then signing in fresh as if I had not had on on the machine. Seems to have solved the issue but there's still the issue with people app not syncing on the laptop and on my phone, everywhere else it seems to work fine.
      My Computer


  4. Posts : 61,587
    64-bit Windows 11 Pro for Workstations
       #4

    If you're signed in to both devices with the same MSA, then you might check to see if app synchronization is turned on for both the laptop and phone to see if that may be the issue.

    Turn On or Off App Synchronization Between Devices in Window 10 - Windows 10 Apps Features Tutorials

    App Sync Between Devices - Turn On or Off in Window 10 Mobile - Windows 10 Windows Phone Tutorials
      My Computers


  5. Posts : 16
    Windows 10
    Thread Starter
       #5

    Brink said:
    If you're signed in to both devices with the same MSA, then you might check to see if app synchronization is turned on for both the laptop and phone to see if that may be the issue.

    Turn On or Off App Synchronization Between Devices in Window 10 - Windows 10 Apps Features Tutorials

    App Sync Between Devices - Turn On or Off in Window 10 Mobile - Windows 10 Windows Phone Tutorials


    Yep I have that set to "on" on all my devices to share app experiences.
      My Computer


  6. Posts : 61,587
    64-bit Windows 11 Pro for Workstations
       #6

    I assume that you also already have sync settings turned on for your MSA on all devices.

    Turn On or Off Sync Settings for Microsoft Account in Windows 10 - Windows 10 User Accounts Tutorials
      My Computers


  7. Posts : 16
    Windows 10
    Thread Starter
       #7

    Brink said:
    I assume that you also already have sync settings turned on for your MSA on all devices.

    Turn On or Off Sync Settings for Microsoft Account in Windows 10 - Windows 10 User Accounts Tutorials


    Yep.

    And everything except people seems to work well.
      My Computer


  8. Posts : 61,587
    64-bit Windows 11 Pro for Workstations
       #8

    You could try re-registering the People app on your laptop using the command for "People" in Option Two of the tutorial below to see if that may help.

    Reinstall and Re-register Apps in Windows 10 - Windows 10 Performance Maintenance Tutorials

    If it doesn't seem like it did, then you see if fully resetting the People app may.

    Reset App in Windows 10 - Windows 10 Apps Features Tutorials
      My Computers


  9. Posts : 16
    Windows 10
    Thread Starter
       #9

    Brink said:
    You could try re-registering the People app on your laptop using the command for "People" in Option Two of the tutorial below to see if that may help.

    Reinstall and Re-register Apps in Windows 10 - Windows 10 Performance Maintenance Tutorials

    If it doesn't seem like it did, then you see if fully resetting the People app may.

    Reset App in Windows 10 - Windows 10 Apps Features Tutorials


    Thank you for the links I will check it out.
      My Computer


 

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