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  1.    24 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 15
    Windows 10

    Windows 10 people app not syncing properly.


    I am using the people app in Windows 10 mobile and every time I go into the people app I can see contacts from my facebook account but nothing from my microsoft account.

    However if I go into settings the part where my account is listed says "Attention Required" and when I try to sync it keeps failing.

    The same account is working in my calendar app and other places, just not in the people app.

    I've seen this on other forums as an actual issue but is there a fix?
      My ComputerSystem Spec
  2.    25 Apr 2017 #2
    Join Date : Jun 2015
    UK
    Posts : 2,109
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Try deleting your MS account from the People app and then reinstate it. Also, check your contact details by logging on to your MS account.
      My ComputersSystem Spec
  3.    25 Apr 2017 #3
    Join Date : Jul 2014
    Serbia
    Posts : 10,465
    W10 Insider + Linux

    I have same problem as of lately too, even started a thread about it. I tried many things like that but it didn't help, People APP just won't sync and that's a feature I liked most.
      My ComputersSystem Spec
  4.    25 Apr 2017 #4
    Join Date : Apr 2017
    Posts : 15
    Windows 10
    Thread Starter

    I did that too. I deleted the account, added it again, and even went as far as resetting my phone. All of those attempts have failed to fix this issue.

    MS loves to break their stuff when they do updates.
      My ComputerSystem Spec
  5.    25 Apr 2017 #5
    Join Date : Jun 2015
    UK
    Posts : 2,109
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Quote Originally Posted by Johninadelaide6 View Post
    I did that too. I deleted the account, added it again, and even went as far as resetting my phone. All of those attempts have failed to fix this issue.

    MS loves to break their stuff when they do updates.
    Yes, MS software QA is not great. Have you tried resetting the People App or uninstalling then reinstalling it? Running sfc /scannow from an admin command prompt is alo worth trying.
      My ComputersSystem Spec
  6.    25 Apr 2017 #6
    Join Date : Apr 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by Steve C View Post
    Yes, MS software QA is not great. Have you tried resetting the People App or uninstalling then reinstalling it? Running sfc /scannow from an admin command prompt is alo worth trying.


    No because this is on a windows phone I am having the issue with. It's fine on my PC. But I thought we could post about windows 10 mobile stuff here too. You can't uninstall it on a phone..

    Today it did sync then 30 minutes later it did the "attention required" thing. Now it's not syncing again.

    Interesting thing is in settings the server keeps changing. was m.hotmail.com now it is eas.hotmail.com does that always do that? Why so many different servers?
      My ComputerSystem Spec
  7.    26 Apr 2017 #7
    Join Date : Jul 2014
    Serbia
    Posts : 10,465
    W10 Insider + Linux

    My Lumia and desktop are syncing everything else but People APP.
      My ComputersSystem Spec
  8.    26 Apr 2017 #8
    Join Date : Apr 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by CountMike View Post
    My Lumia and desktop are syncing everything else but People APP.


    Somewhat comforting that I am not the only one this is happening to. Is the people app broken on PC and mobile?

    This app seems to have had issues since 2015
      My ComputerSystem Spec
  9.    26 Apr 2017 #9
    Join Date : Jul 2014
    Serbia
    Posts : 10,465
    W10 Insider + Linux

    Quote Originally Posted by Johninadelaide6 View Post
    Somewhat comforting that I am not the only one this is happening to. Is the people app broken on PC and mobile?

    This app seems to have had issues since 2015
    It was OK in some previous builds. The people APP was last time updated at 4/24/2017 to version 10.2.1072.0 and I believe it's in trouble since long before then. I'm just checking for updates now.
    P.S.
    No updates to it.
      My ComputersSystem Spec
  10.    26 Apr 2017 #10
    Join Date : Apr 2017
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by CountMike View Post
    It was OK in some previous builds. The people APP was last time updated at 4/24/2017 to version 10.2.1072.0 and I believe it's in trouble since long before then. I'm just checking for updates now.
    P.S.
    No updates to it.


    Yeah same here. My phone updated it early yesterday morning.
      My ComputerSystem Spec

 
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