Windows 10 people app not syncing properly.

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  1. Posts : 16
    Windows 10
       #1

    Windows 10 people app not syncing properly.


    I am using the people app in Windows 10 mobile and every time I go into the people app I can see contacts from my facebook account but nothing from my microsoft account.

    However if I go into settings the part where my account is listed says "Attention Required" and when I try to sync it keeps failing.

    The same account is working in my calendar app and other places, just not in the people app.

    I've seen this on other forums as an actual issue but is there a fix?
      My Computer


  2. Posts : 7,088
    Windows 10 Pro 64 bit
       #2

    Try deleting your MS account from the People app and then reinstate it. Also, check your contact details by logging on to your MS account.
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  3. Posts : 19,214
    W11+W11 Developer Insider + Linux
       #3

    I have same problem as of lately too, even started a thread about it. I tried many things like that but it didn't help, People APP just won't sync and that's a feature I liked most.
      My Computers


  4. Posts : 16
    Windows 10
    Thread Starter
       #4

    I did that too. I deleted the account, added it again, and even went as far as resetting my phone. All of those attempts have failed to fix this issue.

    MS loves to break their stuff when they do updates.
      My Computer


  5. Posts : 7,088
    Windows 10 Pro 64 bit
       #5

    Johninadelaide6 said:
    I did that too. I deleted the account, added it again, and even went as far as resetting my phone. All of those attempts have failed to fix this issue.

    MS loves to break their stuff when they do updates.
    Yes, MS software QA is not great. Have you tried resetting the People App or uninstalling then reinstalling it? Running sfc /scannow from an admin command prompt is alo worth trying.
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  6. Posts : 16
    Windows 10
    Thread Starter
       #6

    Steve C said:
    Yes, MS software QA is not great. Have you tried resetting the People App or uninstalling then reinstalling it? Running sfc /scannow from an admin command prompt is alo worth trying.


    No because this is on a windows phone I am having the issue with. It's fine on my PC. But I thought we could post about windows 10 mobile stuff here too. You can't uninstall it on a phone..

    Today it did sync then 30 minutes later it did the "attention required" thing. Now it's not syncing again.

    Interesting thing is in settings the server keeps changing. was m.hotmail.com now it is eas.hotmail.com does that always do that? Why so many different servers?
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  7. Posts : 19,214
    W11+W11 Developer Insider + Linux
       #7

    My Lumia and desktop are syncing everything else but People APP.
      My Computers


  8. Posts : 16
    Windows 10
    Thread Starter
       #8

    CountMike said:
    My Lumia and desktop are syncing everything else but People APP.


    Somewhat comforting that I am not the only one this is happening to. Is the people app broken on PC and mobile?

    This app seems to have had issues since 2015
      My Computer


  9. Posts : 19,214
    W11+W11 Developer Insider + Linux
       #9

    Johninadelaide6 said:
    Somewhat comforting that I am not the only one this is happening to. Is the people app broken on PC and mobile?

    This app seems to have had issues since 2015
    It was OK in some previous builds. The people APP was last time updated at 4/24/2017 to version 10.2.1072.0 and I believe it's in trouble since long before then. I'm just checking for updates now.
    P.S.
    No updates to it.
      My Computers


  10. Posts : 16
    Windows 10
    Thread Starter
       #10

    CountMike said:
    It was OK in some previous builds. The people APP was last time updated at 4/24/2017 to version 10.2.1072.0 and I believe it's in trouble since long before then. I'm just checking for updates now.
    P.S.
    No updates to it.


    Yeah same here. My phone updated it early yesterday morning.
      My Computer


 

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