1.    24 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 5
    Windows 10

    Need help with device backups in iTunes when \users is on D:


    Ok, so I followed the tutorial here to move my \users directory to drive D (on a fresh install of Windows 10), and things seemed to be going fine until I started setting up iTunes. My iPhone backed up just fine, but when I tried to backup my iPad, it failed, telling me there wasn't enough space on my hard drive. (It's a brand new 1TB, so I know that's wrong.) I double-checked, and it looks like it's putting the backups in the right place (D:\Users\<username>\AppData\Roaming\Apple Computer\MobileSync\Backup has two folders in it - one for each device?), so I don't know what could possibly be going wrong.

    Thanks in advance for any and all assistance. This site has been a great help getting going with my new laptop (not my first Windows PC, but my first in a LONG time), so I'm hoping for good things.
      My ComputerSystem Spec
  2.    26 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,082
    Windows 10 Pro Build 1703

    Hi Dadditude. Welcome to the TenForums @Dadditude

    Not sure if this will work but try powering down your iPad completely, not sleep, complete power down. restart, test.

    If that doesn't work please ensure there are no corrupt backups already present, maybe one failed really quick.

    Start iTunes=>Edit=>Preferences=>Devices=>iPad=>Delete Backup.

    Ken
      My ComputerSystem Spec
  3.    26 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 5
    Windows 10
    Thread Starter

    Thanks for the reply!

    Tried turning the iPad off and back on, and checked for corrupted backups, but no luck. :-(
      My ComputerSystem Spec
  4.    26 Apr 2017 #4
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Hi.
    First, let me preface this by saying that I am not, and never have been, an Apple user.

    That said, I found some things here you might try:

    If your iTunes backup couldn't be completed or you can't restore from a backup - Apple Support

    https://discussions.apple.com/thread...art=0&tstart=0

    Good luck.
      My ComputerSystem Spec
  5.    26 Apr 2017 #5
    Join Date : Apr 2017
    Posts : 5
    Windows 10
    Thread Starter

    Thanks for the link. Looks like contacting support may be my only option. I had hoped someone here might have run into the same issue.
      My ComputerSystem Spec
  6.    27 Apr 2017 #6
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Quote Originally Posted by Dadditude View Post
    Thanks for the link. Looks like contacting support may be my only option. I had hoped someone here might have run into the same issue.
    Welcome. Two different links there. None of that worked?
    I did a quick search on the forums here and didn't find anything.
    When you get it resolved, please post your fix, so others will see it.
      My ComputerSystem Spec
  7.    27 Apr 2017 #7
    Join Date : Apr 2017
    Posts : 5
    Windows 10
    Thread Starter

    Yeah, I noticed the second link right after posting my reply, but none of it worked. Going to contact support later today and see what they can tell me. Will definitely post my fix once I get one.
      My ComputerSystem Spec
  8.    27 Apr 2017 #8
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Quote Originally Posted by Dadditude View Post
    Yeah, I noticed the second link right after posting my reply, but none of it worked. Going to contact support later today and see what they can tell me. Will definitely post my fix once I get one.
    Okay thanks. Good luck!
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Device Backups doesn't work any more
Hello! I noticed that the option of 'Backed up device settings' doesn't work anymore, since I had windows 8.1. and even after upgrading to Windows 10, it's all the same. any help would be appreciated
General Support
Solved SKY GO users - W10 Anniversary counts as a NEW device !!!!
Hi there For once not a W10 upgrade problem with Windows per se !!!!!. A warning to any who use the SKY GO app on their computers -- (For those who don't know it's the SKY TV live streaming app where SKY TV customers can view a load of SKY TV...
Software and Apps
backups
Hi everyone. I changed the name of my laptop to sister58, but when i perform a backup it backs up to deanie57. When I restore my files will I have a problem? I would like to have the backups to be label sister58. Is this possible? Any assistance...
Performance & Maintenance
how to move iphone music in itunes to windows itunes
How do I transfer iphone music that is in itunes to window pc itunes ? this include purchased and non-purchased from itunes.
Software and Apps
Solved iTunes double icon problem solved with iTunes 12.3
Hi there, Just wanted to let you all know that the annoying problem with the double iTunes icons, when pinned down to the taskbar, finally is solved :) Just unpin the icon, update iTunes to version 12.3 (today released) and repin the icon to...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:56.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums