1.    22 Apr 2017 #1
    Join Date : Dec 2016
    Posts : 28
    windows 10

    Adobe Digital Edition 4.5.4 won't open.


    There is no problem with 4.0.3. However after I click the Digital Edition 4.5.4 shortcut, the mouse cursor become a loading blue circle for a while, and nothing happen.

    My OS is Windows 10 creator update 15063.138.

    Will next Windows update solve this problem?
      My ComputerSystem Spec
  2.    23 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,082
    Windows 10 Pro Build 1703

    Hi ztartennery

    I don't think anyone is going to say yes or no. It could very well be something in Windows or it could be something in the implementation of DE 4.5.4, either at the machine level or the overall build.

    Have you tried checked out the Adobe forums? If it is related to Windows I think there would be plenty of people reporting.

    You may also wish to try a clean boot and then see if DE 4.5.4 acts the same on your machine. There is a procedure in the tutorials to perform a clean boot.

    Whenever I diagnose issues I like to have a plan "B". I would have my data backed up, bootable media on hand and it wouldn't hurt to have an Image. (Macrium Reflect is free with instructions found in the tutorials.)


    Ken
      My ComputerSystem Spec

 


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