1.    17 Apr 2017 #1
    Join Date : Aug 2015
    Posts : 32
    Windows 10

    No Access to OneDrive


    Hi

    I have been troubleshooting a few problems with one of our computers and finally decided to cut my losses. I have installed an image captured a few days after the computer was purchased, as it had all our programs and app already installed(but need updating) and the problem has only been visible for the past week…The image was created in October 2015. Installed via Reflect

    My Problem:

    I can access and sync OneNote. I cannot get access to OneDrive with the following sign in screen result after attempting to sign in. I can see OneDrive and the data that was probably saved there at the time of the capture. I am entering my correct user name and password. I have lookedat a couple of threads about Local App data…cannot find OneDrive in the list. I only have 1 OneDrive account with my email address

    Another about entering a command in the 'Run' window, did not work. Any help would beappreciated.
    In anticipation, Thank you



    Attached Thumbnails Attached Thumbnails Capture1.PNG  
      My ComputerSystem Spec
  2.    17 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,954
    Windows 10 Pro Build 1703

    Hi Ohwell.

    While I have not tried this procedure according to the thread it solved the problem for a very large number of people. Basically Uninstall One drive and re-install.

    https://answers.microsoft.com/en-us/...b-8c98770bdfab

    Ken
      My ComputerSystem Spec
  3.    18 Apr 2017 #3
    Join Date : Aug 2015
    Posts : 32
    Windows 10
    Thread Starter

    Hi Ken.
    I found this site about 5 minutes before I received your reply. Finally up & running again. Thank you for your help
    Stu
      My ComputerSystem Spec

 


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