Scrolling Problem When Using Microsoft Apps

  1. Posts : 5
    Windows 10 Home

    Scrolling Problem When Using Microsoft Apps

    Hey guys, my dad's laptop is having issues with scrolling when using apps by Microsoft. He stated that he first noticed this issue when he tried to play a game of Solitaire on the Microsoft Solitaire Collection app. The game would scroll the screen down all the way to the bottom of the main menu, making it very difficult to scroll back up to select a type of Solitaire to play. Fiddling around with the apps on his computer, I noticed that other Microsoft apps like Edge and the Windows Store displayed the very same behavior: automatically scrolling the screen or page down to the very bottom. No other programs like Firefox or other games have this issue. I tried different solutions like scanning for viruses/malware and reinstalling the apps, but with no change in their behavior after doing so. Can someone please help us out? We would greatly appreciate it. Thank you!

    EDIT: I just tried changing the touchpad settings and tried plugging in my wireless mouse to the laptop while the touchpad was disabled, but nothing seems to fix the issue we're facing.
    Last edited by MusikCat; 15 Apr 2017 at 23:02.
      My Computer

  2. Posts : 5
    Windows 10 Home
    Thread Starter

    Never mind about this topic. Since a few days ago, this problem hasn't occurred again. I don't know why, but it hasn't. If it's possible, could this topic be removed please? Thank you! :)
      My Computer


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