Windows 10: WMP Will Not Save Playlist

  1.    15 Apr 2017 #1

    WMP Will Not Save Playlist


    I have a new computer with Win 10 Home installed. I am trying to use WMP and create some music playlists. When I create a list of songs and try to save them as a playlist I get a pop-up that says: "Windows Media Player encountered a problem while creating or saving the playlist". I have clicked on "Web Help" in the pop-up box and tried all the suggested solutions, but none of them have solved the problem. Can you please help.
      My ComputerSystem Spec

  2.    15 Apr 2017 #2

    Update: I have done a few things since posting:
    1. I have shut off WMP by going to Control Panel, typing in "windows features', finding WMP and 'unchecked' the box. Then 'restarted' my computer. Then I went back to Control Panel (as before) and 'checked' the WMP box. I was lead to believe that this would reset WMP, but it did not work.

    2. As stated in my original post: I clicked on "Web Help" that is part of the pop-up that says 'Windows Media Player encountered a problem while creating or saving the playlist'. I followed the suggested solutions (2) but that did not work either.

    3. This problem occurs if I put in music files on the right hand side of WMP and try to save to a playlist by using the 'save' button, OR trying to 'create' a playlist on the left hand side of WMP.

    Thanks for any help!
      My ComputerSystem Spec


 

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