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  1.    15 Apr 2017 #21
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    I've done searches, looked at the "C" drive, etc and do not find the drive. If I "ask Cortana" it only finds references on the net, not locally. Its not there and probably the reason it goes to not responding. But, I can't find where to delete it. I checked the registry and too many SkyDrive entries to tell If one of them is the culprit.
      My ComputersSystem Spec
  2.    15 Apr 2017 #22
    Join Date : Jun 2014
    USA
    Posts : 1,593
    Windows 10 Pro x64

    Quote Originally Posted by fireberd View Post
    Tell me how to fix it then. I don't find a "SkyDrive" folder anywhere. I can't find any option in Office 365 apps for that.
    I posted a suggestion in the post you seemed to have missed.

    Quote Originally Posted by fireberd View Post
    The Creators Upgrade caused the problem. How??? It worked OK before the upgrade, after the upgrade it did not. I've done the upgrade twice and both times it comes up with the problem.
    The Creator update wouldn't have created a "SkyDrive" folder because MS dropped that name back in Windows 8.1 for legal reasons. If that folder is there, it was there before the update. The "correct" folder name should be "OneDrive".

    Quote Originally Posted by fireberd View Post
    I've never used SkyDrive/OneDrive, everything I've done has been stored locally, no cloud based storage (unless it did it on its own).
    By you having Office 365, the app would be there and active. However it takes action on your part to activate and synchronize the folders. Perhaps you did this but don't remember.
      My ComputersSystem Spec
  3.    15 Apr 2017 #23
    Join Date : Jun 2014
    USA
    Posts : 1,593
    Windows 10 Pro x64

    Quote Originally Posted by fireberd View Post
    I've done searches, looked at the "C" drive, etc and do not find the drive. If I "ask Cortana" it only finds references on the net, not locally. Its not there and probably the reason it goes to not responding. But, I can't find where to delete it. I checked the registry and too many SkyDrive entries to tell If one of them is the culprit.
    You shouldn't have "SkyDrive" in the registry as well.

    • How did you upgrade to Windows 10? - Did you upgrade from Windows 8 or 8.1.
    • Did you do a clean install or upgrade?

    Also when searching, are you looking for hidden folders and files? Make sure you tick the "Hidden items" box under Windows Explorer, View tab. Then check under your user profile. You should see a OneDrive folder, and perhaps the SkyDrive folder. If you see the SkyDrive folder, move all contents out of it and into the OneDrive folder, then delete the SkyDrive folder, and sign out of the PC. When you log back in, you should see a box asking you to sync your files and folders to OneDrive, do so and all should be good.

    Let us know.
      My ComputersSystem Spec
  4.    15 Apr 2017 #24
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    I upgraded to 10 from Win 8.1. I have it set to view hidden folders and files.
    I only show OneDrive, not SkyDrive.

    I'm still stuck on the fact it was OK until the Creators Upgrade. I even restored (with Macrium disc image) back to before the Creators Upgrade, checked it and no problems, then let it do the Creators Upgrade and the problem returned.
      My ComputersSystem Spec
  5.    15 Apr 2017 #25
    Join Date : Jun 2014
    USA
    Posts : 1,593
    Windows 10 Pro x64

    Quote Originally Posted by fireberd View Post
    I'm still stuck on the fact it was OK until the Creators Upgrade. I even restored (with Macrium disc image) back to before the Creators Upgrade, checked it and no problems, then let it do the Creators Upgrade and the problem returned.

    Don't know what's going on or why SkyDrive is showing in the image you provided...
    Click image for larger version. 

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    but it seems that's the issue causing your problem. And I say again, I highly doubt the issue is solely the fault of Creator as Microsoft lost that name in a legal issue 3 years ago - Microsoft renames Skydrive as Onedrive following Bskyb spat. Here's the Eight Forums post on it - SkyDrive: New "OneDrive" name, same great service.

    Anyway I'm not sure what's going on but can only guess that the Creator update saw something weird and in trying to resolve it perhaps created an issue. The bottom line is the SkyDrive folder is not a Creator created issue.

    BTW - how many OneDrive folders do you have? See my post here. I ultimately wound up deleting the "SkyDrive" folder without issue.

    Let us know what you find or do.
      My ComputersSystem Spec
  6.    16 Apr 2017 #26
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    I see the One Drive after looking at your example. I renamed the folder to "old......". I'll reboot and see what happens.

    That didn't change anything. BTW, that folder was created yesterday (the date I did the Creators Upgrade).

    One Drive is not starting with Windows startup (the icon is not in the Notification area).
      My ComputersSystem Spec
  7.    17 Apr 2017 #27
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    Digging into the problem some more, looks like unless I want to live with the problem I'll have to hope Microsoft issues a Win 10 fix the problem. The only other option is a clean install. The clean install is a last resort option considering what I have installed for my recording studio. Not sure I can restore everything after a clean install.
      My ComputersSystem Spec
  8.    20 Apr 2017 #28
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    The "last resort", after more testing is goin to be needed. It will take some time to assemble everything I need for my recording studio applications and then I'll do a "clean" install.

    I'm marking this solved, even though its not until I do the clean install.

    Thanks/Jack
      My ComputersSystem Spec
  9.    15 Jun 2017 #29
    Join Date : Jan 2014
    Inverness
    Posts : 1,190
    Win 10
    Thread Starter

    This is an old thread but I've come across a fix on the Microsoft Office forum. One of the things I tried was to disable Malwarebytes, then reboot but the problems persisted. I found the fix which requires uninstalling Malwarebytes, reboot the PC, check Office and apps work perfect (e.g. the browse function works correctly), then reinstall Malwarebytes and the Office apps are still working properly.
      My ComputersSystem Spec

 
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