Windows 10: Skype (Preview) - canot log in to Skype

  1.    07 Apr 2017 #1

    Skype (Preview) - canot log in to Skype


    Hello,
    two days ago a company I am starting to work for has created an account on Skype for me.
    The Skype email address is on their domain, and I entered password, pressed ENTER,
    account was created. I was able to get in on my Android device the next day (yesterday) and
    also by using Skype Preview on my office PC. So far so good. Today, however, when launching
    Skype Preview on my office PC Skype displayed my previously created list of contacts
    for a while, then got disconnected, and a message stated that something went wrong
    with my account (account temporarily disabled) and could I please go to accounts.live.com
    to fix the problem. The same appears on Skype app on my Android device. So I did, entered
    the Skype acount mail and Captcha and a code has been mailed to me, I entered it and changed
    the password and the message appeared that the password has been changed. OK.
    I tried to log-in to my Skype account again and the story started to repeat itself .
    Something went wrong with my account and could I please go to accounts.live.com.
    What the heck is going on here?

    Regards

    Roman Krejci
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,836
    Windows 10 Pro x64 Build 1803
       09 Apr 2017 #2

    Hi Roman Krejci.

    As this is account was created by corporate and you are using one of their PC I would see their support group. Sounds like they didn't set the account up correctly or you are not entered into domain correct. That is where I would start.


    Ken
      My ComputerSystem Spec

  3.    10 Apr 2017 #3

    Hi Ken, the account was apparently set-up correctly, as I could - as mentioned - get in the next day. It looks like the account was indeed temporarily blocked by MS. God only knows why. The phone-based unblock (I had to send my phone number to MS and they sent me a unblock key back) worked, and I can now access the account without problems. I consider the issue closed, but the doubt what really happened remains. Thank you for your input, anyway. Roman.
      My ComputerSystem Spec


 

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