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  1.    01 Apr 2017 #1
    Join Date : Mar 2017
    Posts : 23
    Windows 10

    Cortana/Search/calendar/mail/weather/groove music/moviesTV not working


    As the title says, when I click on cortana button, nothing happens. I used to be able to search stuff after opening start by simply typing, but that also doesn't work anymore. Also several apps that I use fairly often don't work as well as seen in this picture:



    I have tried several solutions and the one I'm trying now is the one I saw on this video:
    Fix Start Menu And Cortana Not Working In Windows 10 - YouTube

    However I get stuck halfway through it because of errors:
      My ComputerSystem Spec
  2.    01 Apr 2017 #2
    Join Date : Apr 2015
    Posts : 12,826
    W10Prox64

    Quote Originally Posted by CreativSelf View Post
    As the title says, when I click on cortana button, nothing happens. I used to be able to search stuff after opening start by simply typing, but that also doesn't work anymore. Also several apps that I use fairly often don't work as well as seen in this picture:



    I have tried several solutions and the one I'm trying now is the one I saw on this video:
    Fix Start Menu And Cortana Not Working In Windows 10 - YouTube

    However I get stuck halfway through it because of errors:
    Hi CreativSelf and welcome to Tenforums.

    Have you run sfc /scannow and what were the results?
    Run SFC Command in Windows 10 - Windows 10 Customization Tutorials

    You might try a repair install using an in-place upgrade. That fixed things for me once.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Installation Upgrade Tutorials
    .
      My ComputerSystem Spec
  3.    01 Apr 2017 #3
    Join Date : Mar 2017
    Posts : 23
    Windows 10
    Thread Starter

    Hello, thanks for your reply. I did try sfc /scannow you can see it in the screenshot above at the end. I also did it in powershell prior to the command prompt, same result.
    Here it is:


    I'm looking for a solution that isn't as drastic as to re-install windows or do stuff in BIOS and such. This is a 7 year old PC and I have done a lot of customization plus re-installing or repairing requires a lot of data (I think?) I have a transfer data cap.

    Edit: Are you asking for the .log file? It's 46 MB and the forums have a 2 MB cap I believe.
      My ComputerSystem Spec
  4.    01 Apr 2017 #4
    Join Date : Apr 2015
    Posts : 12,826
    W10Prox64

    Quote Originally Posted by CreativSelf View Post
    Hello, thanks for your reply. I did try sfc /scannow you can see it in the screenshot above at the end. I also did it in powershell prior to the command prompt, same result.
    Here it is:


    I'm looking for a solution that isn't as drastic as to re-install windows or do stuff in BIOS and such. This is a 7 year old PC and I have done a lot of customization plus re-installing or repairing requires a lot of data (I think?) I have a transfer data cap.
    The sfc /scannow tool should be run at least three times with complete reboots in-between (this means Fast Startup should be turned OFF). Sometimes some things have to be fixed before others can be fixed.

    Further down in the tutorial, there are instructions on how to grab a text file of the [SR] lines from the CBS log so you can post that here for evaluation.

    The repair install using an in-place upgrade is not drastic at all. It is not a reinstall, it has nothing to do with the BIOS, and the only data required is the ISO download.
      My ComputerSystem Spec
  5.    02 Apr 2017 #5
    Join Date : Mar 2017
    Posts : 23
    Windows 10
    Thread Starter

    I had already rebooted and done multiple scans in the past. Anyways, I have the shorter version of the log file but it's still 3.6 MB so I can't attach it as a whole, I split it into two parts.
    Cortana/Search/calendar/mail/weather/groove music/moviesTV not working Attached Files
      My ComputerSystem Spec
  6.    02 Apr 2017 #6
    Join Date : May 2015
    Central IL
    Posts : 4,232
    Mac OS Sierra

    You need to reinstall the app. Most likely you disabled a Service or made a registry edit. Try rolling back to a System Restore point before this started.
      My ComputerSystem Spec
  7.    02 Apr 2017 #7
    Join Date : Mar 2017
    Posts : 23
    Windows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    You need to reinstall the app. Most likely you disabled a Service or made a registry edit. Try rolling back to a System Restore point before this started.
    What app should I be re-installing exactly and how? I have checked for restore points, I don't have any restore points dating before this happened. I kind of let it be for a while even though it's annoying but now I want to fix it.
      My ComputerSystem Spec
  8.    02 Apr 2017 #8
    Join Date : Apr 2015
    Posts : 12,826
    W10Prox64

    Quote Originally Posted by CreativSelf View Post
    I had already rebooted and done multiple scans in the past. Anyways, I have the shorter version of the log file but it's still 3.6 MB so I can't attach it as a whole, I split it into two parts.
    Can you get an admin command prompt open and enter this?
    Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    A text file called sfcdetails.txt will be placed on your desktop, and you should be able to upload that here.

    I am thinking a repair install is your best bet.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Installation Upgrade Tutorials

    Basically, you download the latest ISO from Microsoft, right-click and select Mount, then run setup.exe, and let it go.
      My ComputerSystem Spec
  9.    02 Apr 2017 #9
    Join Date : Mar 2017
    Posts : 23
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Can you get an admin command prompt open and enter this?
    Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    A text file called sfcdetails.txt will be placed on your desktop, and you should be able to upload that here.

    I am thinking a repair install is your best bet.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Installation Upgrade Tutorials

    Basically, you download the latest ISO from Microsoft, right-click and select Mount, then run setup.exe, and let it go.
    It creates a blank text file (empty)
      My ComputerSystem Spec
  10.    02 Apr 2017 #10
    Join Date : Mar 2017
    Posts : 23
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Can you get an admin command prompt open and enter this?
    Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
    A text file called sfcdetails.txt will be placed on your desktop, and you should be able to upload that here.

    I am thinking a repair install is your best bet.
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Installation Upgrade Tutorials

    Basically, you download the latest ISO from Microsoft, right-click and select Mount, then run setup.exe, and let it go.
    I'll do a fresh scan and try that.

    Edit: Here it is.
    Cortana/Search/calendar/mail/weather/groove music/moviesTV not working Attached Files
    Last edited by CreativSelf; 02 Apr 2017 at 22:37.
      My ComputerSystem Spec

 
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