1.    29 Mar 2017 #1
    Join Date : Aug 2015
    Posts : 105
    Windows 10

    PDF Previews in Outlook 2010 Stopped Suddenly


    Windows was updated yesterday with an Excel Update. There were also some other program updates, including Malwarebytes. I am not sure which update did something, but now previewing a PDF in Outlook 2010 does not work at all. I get PDF Preview Handler errors. I know this isn't an Outlook forum but I was wondering if anyone has any suggestions on how to fix this.

    Thanks.
      My ComputerSystem Spec
  2.    08 Apr 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,106
    Windows 10 Pro Build 1703

    Hi Gator5000e.

    First I would disable Malwarebytes to rule it out as a cause.

    If problem persists open Outlook 2010, go to Outlook Options, Trust Center, then Trust Center Setting, Attachment Handling. Review settings.

    Have you checked the event log to see if there is better error data within?

    Another excellent resource for all issue Outlook, https://www.slipstick.com/


    Ken
      My ComputerSystem Spec
  3.    08 Apr 2017 #3
    Join Date : Aug 2015
    Posts : 105
    Windows 10
    Thread Starter

    Two steps solved the issue. I reverted back to MB 2 and uninstalled and reinstalled Adobe Acrobat. I've had no issue with MB 2 but MB 3 seems to have a bunch of bugs that they are trying to sort out. I appreciate the reply though.
      My ComputerSystem Spec
  4.    09 Apr 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,106
    Windows 10 Pro Build 1703

    Thanks for posting solution. I've seen quite a few comments on MalwareBytes 3 being problematic.
      My ComputerSystem Spec

 


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