Remote Desktop App Not Updating


  1. Posts : 57
    Windows 10
       #1

    Remote Desktop App Not Updating


    I have a couple of computers on which the Remote Desktop App refuses to update.
    Most of them seem to be stuck on version 10.1.893.0
    Current version is 10.1.970.0
    Uninstalling or resetting the app installs version 6.3.9600
    Just updated one machine with the Creators Update and still stuck on version 6.3.9600
    Anybody seen this before?
      My Computer


  2. Posts : 2,292
    Windows 10 Pro (64 bit)
       #2

    Do you mean that a cycle/manual check for updates in the store reveals an update is available for the remote app but when you choose to update it then it fails - or it just doesn't find an update at all? If it's the latter then I have seen this before with other apps. Facebook for example I have seen an app update available following a manual check on one of my machines but the other machine doesn't get it til days later. I don't know why it sometimes occurs and it's very irritating but I'd say be patient as the update will eventually come to you.
      My Computer


  3. Posts : 57
    Windows 10
    Thread Starter
       #3

    I have no problems installing the app.
    It just never appears as an update on some computers.
    It's like they cannot see that a new version of the app is available.
    And if I uninstall & reinstall it reverts to the version that came with the anniversary update.
      My Computer


  4. Posts : 57
    Windows 10
    Thread Starter
       #4

    My machine with Windows version 15063 just updated itself to the current version of the app.
    Just decided to take its time.
      My Computer


  5. Posts : 2,292
    Windows 10 Pro (64 bit)
       #5

    Yep seems to be a Microsoft thing. I just got the same this morning with camera app. One machine found and installed the update, the other is not seeing any update at all. Sure is annoying and baffled why it happens on the odd occasion but it'll come through eventually!
      My Computer


  6. Posts : 57
    Windows 10
    Thread Starter
       #6

    Took something like 3 months with this app.
      My Computer


 

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