Windows DVD Player shuts down immediately

  1.    17 Mar 2017 #1

    Windows DVD Player shuts down immediately


    When I start the Windows 10 DVD player it opens then shuts down in a few seconds.

    How can I fix this?

    Thank you for your help.
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,087
    10 Home x64 (1809) (10 Pro on 2nd pc)
       17 Mar 2017 #2

    This may be the known bug for some systems after installing 'Cumulative Update for Windows 10 Version 1607 (KB4013429)'. If you have this update, uninstall the update and DVD Player will work again.
    Settings > Update & security > Windows Update > Update history > Uninstall updates.

    I had to uninstall it to get my DVD Player to work, see here for more details..
    Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953
      My ComputersSystem Spec

  3.    17 Mar 2017 #3

    I will not uninstall all of the updates.
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 9,087
    10 Home x64 (1809) (10 Pro on 2nd pc)
       17 Mar 2017 #4

    mobile1 said: View Post
    I will not uninstall all of the updates.
    Then I'm afraid you will have to wait for Microsoft to fix the bug (hopefully) in next month's update. Going back from Build 14393.953 to the previous 14393.693 will make the DVD Player work again.

    Update: @mobile1, Microsoft have today acknowledged the problem and say they are working on a fix. See...
    Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953
    Last edited by Bree; 18 Mar 2017 at 17:54. Reason: Update
      My ComputersSystem Spec

  5.    17 Mar 2017 #5

    Meanwhile you could always use VLC for playing DVD's, that still works.
      My ComputersSystem Spec

  6. Berton's Avatar
    Posts : 5,502
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       17 Mar 2017 #6

    clam1952 said: View Post
    Meanwhile you could always use VLC for playing DVD's, that still works.
    Yep, been using it for several minutes now.
      My ComputerSystem Spec

  7. Bree's Avatar
    Posts : 9,087
    10 Home x64 (1809) (10 Pro on 2nd pc)
       20 Mar 2017 #7

    @mobile1, a new cumulative update has just been issued that fixes these issues.
    Cumulative Update KB4015438 for Windows 10 v1607 Build 14393.969
      My ComputersSystem Spec


 

Related Threads
​I have a lot of music saved into Windows Media Player on Windows 7. I am aware that the new Windows 10 Upgrade will not have Windows Media Player, but that another player will either come within the Upgrade or a new music player is available. So...
I recently began having issues with Windows 10 (problems with the start menu not opening, the troubleshooter not being able to start, indexing repeatedly turning on and off, etc.), so I decided to do a clean install of Windows. I had some issues...
Windows Update Immediately Crashes Upon Opening in Windows Updates and Activation
Hello, I am trying to update my Windows 10 version but every time I load the Windows Update application it immediately closes. I have tried starting Windows in Safe Mode and the application does not close immediately but there is a constant...
Exactly as it says on the title. When I power it on, the GPU fans go full blast, it stays that way for a little while and shuts down automatically. There's no splash screens or anything either so I can't go into safe mode. Sometimes it shuts down...
Hi, Upgraded from 8.1 to Win 10 ok and all worked ok for a few days. Tried Edge and was quite impressed with speed and performance until a few days later it stopped working. When you open Edge the program starts but then immediately shuts down....
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:29.
Find Us