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#1
Windows DVD Player shuts down immediately
When I start the Windows 10 DVD player it opens then shuts down in a few seconds.
How can I fix this?
Thank you for your help.
When I start the Windows 10 DVD player it opens then shuts down in a few seconds.
How can I fix this?
Thank you for your help.
This may be the known bug for some systems after installing 'Cumulative Update for Windows 10 Version 1607 (KB4013429)'. If you have this update, uninstall the update and DVD Player will work again.
Settings > Update & security > Windows Update > Update history > Uninstall updates.
I had to uninstall it to get my DVD Player to work, see here for more details..
Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953
Then I'm afraid you will have to wait for Microsoft to fix the bug (hopefully) in next month's update. Going back from Build 14393.953 to the previous 14393.693 will make the DVD Player work again.
Update: @mobile1, Microsoft have today acknowledged the problem and say they are working on a fix. See...
Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953
Last edited by Bree; 18 Mar 2017 at 17:54. Reason: Update
Meanwhile you could always use VLC for playing DVD's, that still works.
@mobile1, a new cumulative update has just been issued that fixes these issues.
Cumulative Update KB4015438 for Windows 10 v1607 Build 14393.969