1.    13 Mar 2017 #1
    Join Date : Jul 2016
    Posts : 21
    64 bit operating system

    mircrosoft word not working


    hello I have a brand new hp note book, intel core I7, version 1607

    Microsoft office home student 2016 onto my new laptop and after I installed it. the program said it was right to go. then when I go into Microsoft word it says

    Microsoft word has stopped working

    a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available. then all it has is close program nothing else to click on and if you click on that Microsoft word closes.....we also have windows 10 installed can this be the problem. can some one please help me with this problem
      My ComputerSystem Spec
  2.    13 Mar 2017 #2
    Join Date : Aug 2015
    Posts : 8
    Win 10

    Have you tried running Word as administrator? Right-click the icon and select run as administrator. Does that make a difference?

    Best,
    Erik.
      My ComputerSystem Spec
  3.    14 Mar 2017 #3
    Join Date : Jul 2016
    Posts : 21
    64 bit operating system
    Thread Starter

    thanks erik, this is way out of my depth I am just going to get someone to have a look at it for me..... thanks all the best
      My ComputerSystem Spec

 


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