1.    10 Mar 2017 #1
    Join Date : Apr 2016
    Posts : 221
    Windows 10 Pro 1511

    Format Factory Program


    Hello,
    For a long time I use "Format Factory" program, in general it handls video, audio, and pictures.
    Recently I updated it by uninstalling the old version and installing the newer version.
    Now here is a strange thing: When I open the program for the first time of the day, the program opens and I get some notice about a script error (as attached screenshot), I click on the 'No' and its gone. Continue to work with the program like nothing happened, get results as I asked. The next time when I open the program on the same day, this notice does not come again.
    Now FYI, in the notice mentioned 'Bezeqint.net ...' - this is my internet provider.
    Can somebody explain me what is this strange behaveiour, the program works fine.
    AV is always in the background, firewall is 'on'.
    Answers will be appreciated
    Thanks
    Motim
    Click image for larger version. 

Name:	Notice from FormatFactory.JPG 
Views:	29 
Size:	34.0 KB 
ID:	124498
      My ComputerSystem Spec
  2.    10 Mar 2017 #2
    Join Date : Jun 2014
    Posts : 544
    Microsoft Windows 10 Pro 64-bit

    I think that is related to a feature that your ISP provides, Some kind of firewall

    Since all the info I found on it looks like it is written in a foreign language to me ( Isreal ? ) its not easy for me to tell you exactly.

    If you want to stop it I would suggest disabling any software they gave you or change your DNS server.

    If you Google or go to
    Code:
    https://campaign.bezeqint.net/campains/2016/cyberwall/
    you may find more info.
      My ComputerSystem Spec
  3.    11 Mar 2017 #3
    Join Date : Apr 2016
    Posts : 221
    Windows 10 Pro 1511
    Thread Starter

    Format Factory Program


    Quote Originally Posted by sml156 View Post
    I think that is related to a feature that your ISP provides, Some kind of firewall
    Since all the info I found on it looks like it is written in a foreign language to me ( Isreal ? ) its not easy for me to tell you exactly.
    If you want to stop it I would suggest disabling any software they gave you or change your DNS server.
    If you Google or go to
    Code:
    https://campaign.bezeqint.net/campains/2016/cyberwall/
    you may find more info.
    Hello,
    Thanks for the answer.
    Well, I Google searched according to the Code above and came to the site of my internet provider, and yes, you guessed right, its in Hebrew, and I live in Israel.
    To chk, just opened the program - still off line, and the notice came up.
    Interesting, no other program on my computer behaves like this one.
    Then something came to my mind - maybe the program is trying to connect somewhere out and my internet provider's CyberWall (or whatever) stops it. So I opened the program's files location (in program files) and found there in 'Package' folder this file :"PTInstOnlinr.exe", made a Google search about this file and found it was developed by "Free Time", the program's house.
    Ran virus chk on this file - it is clean
    Searched about this file and found in some places about it:

    "http://www.freefixer.com/library/file/PTInstOnline.exe-235778/"

    "http://www.isthisfilesafe.com/sha1/AF6CEBB82F438C9B3E48B968DE1CAF0B467D4E56_details.aspx"

    "http://www.dllexefixed.com/process/en/PTInstOnline.exe/1.1.1.0"

    After reading I decided to send this file to the recycle bin, started normaly the program.
    I will see how it behaves on the next time when turning my pc on again.
    Again, thanks for the answer.
    Motim
      My ComputerSystem Spec
  4.    11 Mar 2017 #4
    Join Date : Jun 2014
    Posts : 544
    Microsoft Windows 10 Pro 64-bit

    Ya I thought of that after I posted -- that the program was trying to reach a website but the program probably can't run java so that error came up.

    It does not mean the program is malicious, It could be but maybe not I don't know. If it was then your ISP did you a favor.
      My ComputerSystem Spec
  5.    11 Mar 2017 #5
    Join Date : Apr 2016
    Posts : 221
    Windows 10 Pro 1511
    Thread Starter

    Format Factory Program


    Quote Originally Posted by sml156 View Post
    Ya I thought of that after I posted -- that the program was trying to reach a website but the program probably can't run java so that error came up.
    It does not mean the program is malicious, It could be but maybe not I don't know. If it was then your ISP did you a favor.
    Hello,
    Looks like this file (PTInstOnline.exe) is the 'trouble maker', because after I deleted it, started my computer, started that program, and that error notice did not come again.
    I wonder why 'Free Time' put it there, before writing my question to this forum I sent an e-mail to 'Free Time' but they did not answer.
    Thanks.
    Motim
      My ComputerSystem Spec

 


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