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  1.    01 Mar 2017 #1
    Join Date : Jan 2017
    Posts : 8
    Windows 10

    Can't fully uninstall program


    I had a program that was giving me trouble, I tried to uninstall it from the control panel and also from settings/system/apps & features. It will not uninstall fully. The program has 486M for size but 66M is still in someplace. Trying to uninstall only goes halfway on the progress screen then that screen disappears. The only place it can be found is in uninstalling programs in the control panel and . in settings, apps & features. I can't find it anywhere else in the hard drive. I even tried to find it VIA the command prompt. Asking Cortina still gets me nowhere. If I could just find it on the hard drive, I would just delete it. I think it has something to do with a driver. When asking for more details before saying "yes" this is what I get:
    C\progra~2\common~1\instal~1\driver\7\intel3-1\|driver.exe"/ I can get as far as the "driver\7\intel" but that's it. Any ideas? The name of the program is ULEAD Photoimpact 8. I know it's old but I'm used to it and I like it. I can't put it back in until I get the remainder out.
    Dave
    Last edited by dach162; 01 Mar 2017 at 16:50.
      My ComputerSystem Spec
  2.    01 Mar 2017 #2
    Join Date : Jun 2014
    Posts : 5,529
    Windows 10 Pro

    The name of the program may help us to help you.
      My ComputerSystem Spec
  3.    02 Mar 2017 #3
    Join Date : Jun 2014
    Posts : 5,529
    Windows 10 Pro

    Have you tried reinstalling in compatibility mode?
      My ComputerSystem Spec
  4.    02 Mar 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,516
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Winuser View Post
    The name of the program may help us to help you.
    It's the OP now (maybe added as an edit)
    Quote Originally Posted by dach162 View Post
    The name of the program is ULEAD Photoimpact 8. I know it's old but I'm used to it and I like it.
      My ComputersSystem Spec
  5.    02 Mar 2017 #5
    Join Date : Jun 2014
    Posts : 5,529
    Windows 10 Pro

    Quote Originally Posted by Bree View Post
    It's the OP now (maybe added as an edit)
    I didn't see any program name when I first read the post. That must have been added when they did the edit.
      My ComputerSystem Spec
  6.    02 Mar 2017 #6
    Join Date : Jan 2017
    Posts : 8
    Windows 10
    Thread Starter

    Winuser: Yes, I added the program name after you mentioned it. I tried compatibility mode and that didn't work. What I managed to do was to go through all programs on the drive looking for anything with photoimpact in it. I found one, copied it to the desktop in a new folder, deleted it and tried to reinstall the program. It went in. Not perfectly but in nevertheless. Tried to uninstall it hoping it would completely remove so I could do a clean install but it now won't uninstall at all VIA control panel, settings and also not through System Mechanic which I have. It just doesn't want to leave me for some reason. I'll keep playing with it for a few weeks and if I get it all out and back in, I'll post it.
      My ComputerSystem Spec
  7.    02 Mar 2017 #7
    Join Date : Jun 2014
    Posts : 5,529
    Windows 10 Pro

    You could try the free version of Revo Uninstaller. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

    Edit: The Pro version has a 30 day trial.
      My ComputerSystem Spec
  8.    03 Mar 2017 #8
    Join Date : Mar 2017
    Posts : 3
    Windows 10

    Try 3rd party Apps like Ccleaner CCleaner 5.27.5976 Latest version Download it has uninstall section that is better than default windows.
      My ComputerSystem Spec
  9.    04 Mar 2017 #9
    Join Date : Jun 2015
    UK
    Posts : 2,099
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Another trick is to install the program again incompatibility mode then uninstall it.
      My ComputersSystem Spec
  10.    14 Mar 2017 #10
    Join Date : Jan 2017
    Posts : 8
    Windows 10
    Thread Starter

    Tried the Revo uninstaller and it worked great. Was able to put the program back in after and that now works just fine. Thanks for the suggestions.
      My ComputerSystem Spec

 
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