1.    16 Feb 2017 #1
    Join Date : Mar 2016
    Posts : 49
    Windows 10

    Shortcut won't launch iTunes. Can launch from .exe


    The "target" and "start in" settings are identical: C:\Program Files\iTunes.exe. The "open file location" button goes to the correct folder and file.
    Each time I click the shortcut a new instance of iTunes appears in Task Manager, but nothing appears on the screen. If I go to the program folder, I can launch iTunes directly by clicking iTunes.exe. It appears on the screen and runs correctly.
    Is there something in the Registry that might be messing up this transaction? Something else?
      My ComputerSystem Spec
  2.    17 Feb 2017 #2
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,960
    Windows 10 (Pro and Insider Pro)

    Start minimized isn't selected? Does it show after, if you click on it?

    Click image for larger version. 

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      My ComputerSystem Spec
  3.    17 Feb 2017 #3
    Join Date : Mar 2016
    Posts : 49
    Windows 10
    Thread Starter

    Maximized makes no difference.


    I changed to "Start Maximized", but no change in result. Thanks for the idea!
      My ComputerSystem Spec
  4.    17 Feb 2017 #4
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,960
    Windows 10 (Pro and Insider Pro)

    I found an old thread in apple forum. It basically says:

    If iTunes *does not stay minimised* in the new account, the technique you need (to check-on/fix a display preference issue) is described in the "Remove iTunes Preference files" section of the "User-specific troubleshooting" section of the following document:

    [iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|]Page Not Found - Apple Support
    First you have to check if it runs in other account. If you don't have one, make it.

    One more thing... try running shortcut as administrator.
      My ComputerSystem Spec
  5.    17 Feb 2017 #5
    Join Date : Jul 2015
    Posts : 879
    Windows 10 Home

    " If I go to the program folder, I can launch iTunes directly by clicking iTunes.exe. It appears on the screen and runs correctly."

    Have you tried to r-click the working exe in Programs folder, then 'Send to/Desktop (create shorcut)' ? Replace the non-working one, if you already have one on desktop. If this one works, you can pin to taskbar for quick launch or pin to Start from r-click.
      My ComputerSystem Spec
  6.    18 Feb 2017 #6
    Join Date : Mar 2016
    Posts : 49
    Windows 10
    Thread Starter

    None of your promising suggestions has worked so far. I think I'll go tackle the Apple techs and see if they have ideas. Sincere thanks for your contributions.
      My ComputerSystem Spec
  7.    19 Feb 2017 #7
    Join Date : Mar 2016
    Posts : 49
    Windows 10
    Thread Starter

    Something new has come up


    By "repairing" iTunes in the Apps section of Win10 I have reached a point where I can start iTunes but only by clicking the Run as Administrator choice in the shortcut. I get a brief "Do you want this program to make changes to the computer" and then iTunes runs normally.
    I'm hoping one of you, so helpful before, might have insight on this situation. Thanks.
      My ComputerSystem Spec
  8.    19 Feb 2017 #8
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,960
    Windows 10 (Pro and Insider Pro)

    Quote Originally Posted by Kupuna View Post
    By "repairing" iTunes in the Apps section of Win10 I have reached a point where I can start iTunes but only by clicking the Run as Administrator choice in the shortcut. I get a brief "Do you want this program to make changes to the computer" and then iTunes runs normally.
    I'm hoping one of you, so helpful before, might have insight on this situation. Thanks.
    How did you repair iTunes in Apps section? Can you run it now from start (or under apps - right click - add to taskbar).

    It has something to do with ownership or permissions, because the start location of shortcut is under Program files and permissions should be applied by install time.
    Have you checked that section of "Remove iTunes Preference files" in link provided? in that forum are users with far more knowledge about ITunes than here.
      My ComputerSystem Spec

 


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