Active-X will not run no matter what is tried

Rapidrob · 16 Feb 2017

Windows 10 64 bit. I have PC Matic on my laptop and up until Jan of this year it has worked just fine.
Now no matter what settings are clicked in Options in Explorer, Active-X will not load nor run if downloaded after being removed. Local and intranet settings have been set many,many times with no results.
PC Matic support team played with my laptop for over an hour and could not get Active-X to run. told me I'm on my own.
A pop up window always says Active-X needs to be loaded but you cannot do it.
I bought Hitman-Pro and others to see if there was some Malware or other problems on my HD but nothing other than tracking cookies ever shows up.
I have no idea at this point where to go to get Active-X to run.
Please help. I'm not a geek,but can do most computer tricks if directions are to the point.
Thank you.

bro67 · 16 Feb 2017

You mean Tragic X. First off get rid of PC Matic. It is actually classified and Malware & Spam Ware. If Tragic X stopped working when you let the company that owns PC Matic to track what you are doing, get rid of the junk program. There is no reason to have a running process to automatically remove stuff that you do not have a clue what it is doing in the Background. Housekeeping should only be done by the end user maybe every 90 to 180 days, depending on how much you do on your computer with installing and removing programs, etc..

bobkn · 17 Feb 2017

Not familiar with PCMatic, and I don't run anything that I know of that requires Active-X.

A semi-random guess: what's your default web browser? Apparently Edge doesn't support Active-X. Internet Explorer still does.

If it was that simple, I suppose that PCMatic support would have figured it out. It may be time to retire PCMatic. I can't recommend a similar package. I tend to avoid programs that continuously run in the background. For my antivirus, I stick with Windows Defender.

bro67 · 18 Feb 2017

bobkn said:

Not familiar with PCMatic, and I don't run anything that I know of that requires Active-X.
A semi-random guess: what's your default web browser? Apparently Edge doesn't support Active-X. Internet Explorer still does.
If it was that simple, I suppose that PCMatic support would have figured it out. It may be time to retire PCMatic. I can't recommend a similar package. I tend to avoid programs that continuously run in the background. For my antivirus, I stick with Windows Defender.

PC Matic is one of those "Your computer is infected, your private information is compromised. We can fix it for you by letting our people go into your computer and fix what PC Matic may not be able to do so."

The company has been sued over and over about their misleading sales tactics, because their software basically does nothing other than drain your wallet.

Rapidrob · 21 Feb 2017

Is there a way to find out why Active-X is no longer running on this one computer that is not just an options Setting in Explorer?
Is there a virus that prevents Active-X from loading?

bro67 · 22 Feb 2017

Rapidrob said:

Is there a way to find out why Active-X is no longer running on this one computer that is not just an options Setting in Explorer?
Is there a virus that prevents Active-X from loading?

Nope. Just that in the Internet Explorer Internet Settings it can be set to not allow Tragic X to not run. Microsoft has gotten away from it, since it has been a headache from day one with web developers. Do not need it with HTML5.