1.    10 Feb 2017 #1
    Join Date : May 2016
    Posts : 6
    windows 10

    Cortana dormant.


    Hi, Cortana which has been working perfectly has decided to go to sleep. I've tried all the logical and easy solutions short of uninstalling and reinstalling it but to no avail. Can anyone help?
      My ComputerSystem Spec
  2.    11 Feb 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,607
    Windows 10 Pro Build 1703

    Hi Blackbut

    Could you give us all a little more detail by what you mean "went dormant".

    Are you using voice commands and Cortana is not responding? Are you trying to open and it won't? Can you type in search bar and Cortana won't search?


    Ken
      My ComputerSystem Spec
  3.    11 Feb 2017 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,117
    Win 10 Pro (1703)

    Agreed, info above helpful. And then any history- e.g.
    Cortana was working yesterday - I could search for apps and it responded to voice commands, then there was a big lightning storm and the circuit breakers tripped while my PC was on. When I switched it on, Cortana did nothing and wouldn't respond to searched using the search box in the task bar.

    Meanwhile:
    Do you have any system restore points you can use?
    Do you have any system or disk images you maintain (as we strongly recommend) to restore your PC to a previously working state?

    Failing that, see
    Apps - Reinstall and Re-register in Windows 8 and 10
    - search for Cortana, follow the instructions at the top of that section.
    - post the result.

    Good luck!
      My ComputerSystem Spec
  4.    13 Feb 2017 #4
    Join Date : May 2016
    Posts : 6
    windows 10
    Thread Starter

    Regarding my word "dormant " I mean that the Cortana icon (the small circle) sits at the bottom of the task bar next to the windows icon but does nothing when I click on it or play with any of the right click options. I must admit it failed once before not long after I installed Win10 and I got it going again after fiddling with it. (cannot remember what I did). Is uninstalling Cortana and reinstalling it a possible option?
      My ComputerSystem Spec
  5.    13 Feb 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,117
    Win 10 Pro (1703)

    Try: Failing that, see
    Apps - Reinstall and Re-register in Windows 8 and 10
    - search for Cortana, follow the instructions at the top of that section.
    - post the result.

    Universal apps do not follow the same paradigm as traditional programs- and cannot be uninstalled using 3rd party installers or the control panel. The do not use exe or dll files.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
remove "get cortana for my phone" message from cortana action window
On all my pc's I now have a "get cortana for my phone" message in all the cortana action windows. How in the heck do I get rid of this? it is screwing up all my viewing habits for weather, sports score etc. Why does microsoft keep jamming all...
Software and Apps
Cortana option won't work, hey cortana stop to work.
I really like the feature of Hey Cortana however it doesn't work consistently and it really annoys me, I've already check the mic setting and its on but still it wont work.
Software and Apps
Apps & Features Change Name Cortana Uses for You in Windows 10
How to Change the Name Cortana Uses for You in Windows 10 Cortana is your cloud-based personal assistant that works across your devices and other Microsoft services. Depending on the capabilities of your device and the version of Cortana you’re...
Tutorials
Cortana - Microsoft makes me terrified to use Cortana
(Listen Up Microsoft heads.) I can't use Cortana. I cannot actually bring myself to open Cortana. It's sad really because I have been a PC Artificial Intelligence Freak since Virtual Personalities came out with Sylvie (Verbots) and Zabaware...
Software and Apps
Cortana not responding after "Hey Cortana"
Hey guys, I have windows 10 pro 64bit and a couple days ago when I said hey cortana it opened up and I could say stuff like what time is it. Now (without changing anything) it responds to "Hey Cortana" but after that it just says "Listening..."...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:40.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums