Windows 10: Cortana dormant.

  1.    10 Feb 2017 #1

    Cortana dormant.

    Hi, Cortana which has been working perfectly has decided to go to sleep. I've tried all the logical and easy solutions short of uninstalling and reinstalling it but to no avail. Can anyone help?
      My ComputerSystem Spec

  2. Posts : 9,045
    Windows 10 Pro x64 Build 1803
       11 Feb 2017 #2

    Hi Blackbut

    Could you give us all a little more detail by what you mean "went dormant".

    Are you using voice commands and Cortana is not responding? Are you trying to open and it won't? Can you type in search bar and Cortana won't search?

      My ComputerSystem Spec

  3.    11 Feb 2017 #3

    Agreed, info above helpful. And then any history- e.g.
    Cortana was working yesterday - I could search for apps and it responded to voice commands, then there was a big lightning storm and the circuit breakers tripped while my PC was on. When I switched it on, Cortana did nothing and wouldn't respond to searched using the search box in the task bar.

    Do you have any system restore points you can use?
    Do you have any system or disk images you maintain (as we strongly recommend) to restore your PC to a previously working state?

    Failing that, see
    Apps - Reinstall and Re-register in Windows 8 and 10
    - search for Cortana, follow the instructions at the top of that section.
    - post the result.

    Good luck!
      My ComputerSystem Spec

  4.    13 Feb 2017 #4

    Regarding my word "dormant " I mean that the Cortana icon (the small circle) sits at the bottom of the task bar next to the windows icon but does nothing when I click on it or play with any of the right click options. I must admit it failed once before not long after I installed Win10 and I got it going again after fiddling with it. (cannot remember what I did). Is uninstalling Cortana and reinstalling it a possible option?
      My ComputerSystem Spec

  5.    13 Feb 2017 #5

    Try: Failing that, see
    Apps - Reinstall and Re-register in Windows 8 and 10
    - search for Cortana, follow the instructions at the top of that section.
    - post the result.

    Universal apps do not follow the same paradigm as traditional programs- and cannot be uninstalled using 3rd party installers or the control panel. The do not use exe or dll files.
      My ComputerSystem Spec


Related Threads
(Listen Up Microsoft heads.) I can't use Cortana. I cannot actually bring myself to open Cortana. It's sad really because I have been a PC Artificial Intelligence Freak since Virtual Personalities came out with Sylvie (Verbots) and Zabaware...
On all my pc's I now have a "get cortana for my phone" message in all the cortana action windows. How in the heck do I get rid of this? it is screwing up all my viewing habits for weather, sports score etc. Why does microsoft keep jamming all...
I really like the feature of Hey Cortana however it doesn't work consistently and it really annoys me, I've already check the mic setting and its on but still it wont work.
How to Change the Name Cortana Uses for You in Windows 10 Cortana is your cloud-based personal assistant that works across your devices and other Microsoft services. Depending on the capabilities of your device and the version of Cortana you’re...
Hey guys, I have windows 10 pro 64bit and a couple days ago when I said hey cortana it opened up and I could say stuff like what time is it. Now (without changing anything) it responds to "Hey Cortana" but after that it just says "Listening..."...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:20.
Find Us